Hello, thank you for using Howly.
Can you please tell me the brand and the model of your TV?
If you do not know the exact model of your device then, please, try to look for product sticker at the back of your TV.
Is TCL
Model 65s451
Thanks!
To download HBO Max on your TCL TV, you'll need open “The Roku Channel” application on TCL TVs that have Roku built-in.
I have it downloaded already
Great!
What difficulties have you encountered while opening your account?
Im trying to sign in and it does not let me in
Do you mean you can’t log in due to a forgotten password?
Yes
One more question, please, have you tried to reset the forgotten password?
No
Got it!
Please follow these instructions to reset your HBO MAX password:
Go to HBOMax.com/forgot-password.
Enter your account email and then choose Submit.
Check your inbox for a 'Reset Your HBO Max Password' email sent by HBO Max.
Open the 'Reset Your HBO Max Password' email and choose Reset Password.
Enter a new password and then choose Save Password.
Yes i just did
I see.
Have you reset the password?
Yes thank you im in
Good job
I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?
No thanks so much
You are always welcome!
Have a good one
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
I will
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