Im trying to open my account of HBOMAX on my tv but won’t work, in my phone works perfectly fine

Hello, thank you for using Howly. I’ll be happy to help you out!
Can you please tell me the brand and the model of your TV?
If you do not know the exact model of your device then, please, try to look for product sticker at the back of your TV.

Thanks!
To download HBO Max on your TCL TV, you'll need open “The Roku Channel” application on TCL TVs that have Roku built-in.

Great!
What difficulties have you encountered while opening your account?

Do you mean you can’t log in due to a forgotten password?

One more question, please, have you tried to reset the forgotten password?

Got it!
Please follow these instructions to reset your HBO MAX password:
Go to HBOMax.com/forgot-password.
Enter your account email and then choose Submit.
Check your inbox for a 'Reset Your HBO Max Password' email sent by HBO Max.
Open the 'Reset Your HBO Max Password' email and choose Reset Password.
Enter a new password and then choose Save Password.

I see.
Have you reset the password?

I’m glad I was able to get that sorted out for you. Before you go, is there anything else I can assist you with today?

You are always welcome!

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

Thanks!