Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
So, you had an account in Steam and can't seem to find it, right?
So, you had an account in Steam and can't seem to find it, right?
Customer Reply
Correct
Got it, do you have access to the email you think you registered with?
Customer Reply
I'm not sure which one it was but I do have the order number for the two cards that I'm having a problem with the order number is ***** I bought two cards $100 a piece I have the codes but I do not know how to check the balance
Just to clarify, are you logged in to your Steam account now?
Customer Reply
No
Then, could you please tell me the email you registered with?
Customer Reply
I'm using talk text
Oh, got it. Maybe, it's *****@gmail.com?
Customer Reply
Yes that's my email
Steam says, that they can't find an account registered under this email. Are you sure that's the one?
Customer Reply
That's where I bought the cards since June I have purchased $450 worth of cards so I'm pretty sure that's where I ordered them from
I sent four of them through email and the last two I sent to my email
I sent four of them through email and the last two I sent to my email
Oh, you mean, that you ordered Steam gift cards and sent them to this email, right?
Customer Reply
Yes the last two I sent to my email *****@gmail.com
So, you want to create an account to redeem them, is that correct?
Customer Reply
Yes I want to create account so I can check the balance and may I please send the codes to my fiance
As far as I know, you'll have $0 on your account, as you haven't redeemed your cards yet
Customer Reply
So how do I redeem my cards
And once they are redeemed, they'll transfer money to your Steam account, but this cards won't work anymore, as they were redeemed
Customer Reply
How were they redeemed
Just to clarify, do you want to redeem this cards yourself or do you want to give them to your fiance?
Your cards weren't redeemed yet
Your cards weren't redeemed yet
Customer Reply
I want to give them to my fiance I bought them as a gift to give to him
Oh, then you should give them to him, as if you redeem them, he won't be able to
Customer Reply
Okay so what do I do
You should just give your fiance the codes and he has to redeem them himself
Customer Reply
Thank you I didn't know I appreciate your help
Is there anything else I can do for you today?
Customer Reply
No sir that sums it up for me thank you
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
We are available 24/7, you can refer your questions anytime.
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