Updated: March 25, 2023
Was it helpful?
by Oleksandr Lazariev
Tech Expert & Writer
796 resolved issues

I'm trying to create account with steam

I have bought cards in the past and I thought I had an account but apparently they can't find me I have recently bought two more cards and I do not know how to access them for my amount of balance

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
So, you had an account in Steam and can't seem to find it, right?


Customer Replay


Got it, do you have access to the email you think you registered with?

Customer Replay

I'm not sure which one it was but I do have the order number for the two cards that I'm having a problem with the order number is ***** I bought two cards $100 a piece I have the codes but I do not know how to check the balance

banner 3

Just to clarify, are you logged in to your Steam account now?

Customer Replay


Then, could you please tell me the email you registered with?

Customer Replay

I'm using talk text

Oh, got it. Maybe, it's *****@gmail.com?

Customer Replay

Yes that's my email

banner 6

Steam says, that they can't find an account registered under this email. Are you sure that's the one?

Customer Replay

That's where I bought the cards since June I have purchased $450 worth of cards so I'm pretty sure that's where I ordered them from
I sent four of them through email and the last two I sent to my email

Oh, you mean, that you ordered Steam gift cards and sent them to this email, right?

Customer Replay

Yes the last two I sent to my email *****@gmail.com

So, you want to create an account to redeem them, is that correct?

Customer Replay

Yes I want to create account so I can check the balance and may I please send the codes to my fiance

banner 9

As far as I know, you'll have $0 on your account, as you haven't redeemed your cards yet

Customer Replay

So how do I redeem my cards

And once they are redeemed, they'll transfer money to your Steam account, but this cards won't work anymore, as they were redeemed

Customer Replay

How were they redeemed

Just to clarify, do you want to redeem this cards yourself or do you want to give them to your fiance?
Your cards weren't redeemed yet

Customer Replay

I want to give them to my fiance I bought them as a gift to give to him

Oh, then you should give them to him, as if you redeem them, he won't be able to

Customer Replay

Okay so what do I do

You should just give your fiance the codes and he has to redeem them himself

Customer Replay

Thank you I didn't know I appreciate your help

Is there anything else I can do for you today?

Customer Replay

No sir that sums it up for me thank you

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Website problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info