Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
To cancel your TV account, please do the following :
1. Open the YouTube TV app on your device, or go to tv.youtube.com on a web browser.
2.Select your profile photo .
3.Go to Settings and then Membership
4.Click Manage.
5.Click Cancel membership and then Cancel.
To cancel your TV account, please do the following :
1. Open the YouTube TV app on your device, or go to tv.youtube.com on a web browser.
2.Select your profile photo .
3.Go to Settings and then Membership
4.Click Manage.
5.Click Cancel membership and then Cancel.
Customer Reply
thank you. How do i find out about charges to my account that im not sure why i was charged
I started at 9-14 paying $33.84
Then 9-27 $73
then 9-28 $62
Now they want to charge me yet pending 10-27 $85.74
I started at 9-14 paying $33.84
Then 9-27 $73
then 9-28 $62
Now they want to charge me yet pending 10-27 $85.74
1. Tap on your profile photo.
2.Tap Settings and then Billing .
3.Tap Payment method or Update to review, change, or add a new form of payment.
4.View your order history. Select any charge to see more details.
2.Tap Settings and then Billing .
3.Tap Payment method or Update to review, change, or add a new form of payment.
4.View your order history. Select any charge to see more details.
Customer Reply
Right now i am on the Youtube and can not find my photo or setings
What device do you use?
Customer Reply
i just found it on my cel
So, you have found it, right?
Customer Reply
yes. yet can you stay on for a few minutes
Sure
Customer Reply
It says on cancel. End access to base plan and other networks? what networks?
also i might have more then just a base plan
also i might have more then just a base plan
Have you canceled it?
Customer Reply
Not yet as it also says MLB tv and i need to cancel that as my NY Mets are out of the world series
I was just told im paid for the entire season
Ill cancel the base plan then
I was just told im paid for the entire season
Ill cancel the base plan then
Okay
Customer Reply
cancellation was successful. yet dont know about those other costs that were charged
For this I sent you the instructions above, you can try them.
Customer Reply
ok i did. Yet there is no Billing
Okay
So, have we resolved your issues?
So, have we resolved your issues?
Customer Reply
this is just cancelling the Youtube tv correct
Great!
Do you have any additional questions I can help you with?
Do you have any additional questions I can help you with?
Customer Reply
Thank you Hanna as you've been my Angel
We are glad that you have resolved your issue using Howly!
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