Created: February 6, 2023

I want to understand the guidelines and limits of WhatsApp for my business!

Last Edit: February 6, 2023
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Oliver Maslou
Oliver Maslou Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Nice to meet you, *****!
What exactly would you like to know?
Customer Reply
I want to know how many people I can message per day on my personal whatsapp
whatsapp
If there's a limit of if its unlimited
or if it's**
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Messages can be sent to 1000 unique contacts within 24 hours
Customer Reply
is there any way of increasing the limit?
any option of upgrade?
Oliver Maslou
Oliver Maslou Tech Expert & Writer
That is for you personal Whatsapp
Customer Reply
its for my production company to send info during filming to all our crew
But if there's a business or upgrade option
Oliver Maslou
Oliver Maslou Tech Expert & Writer
For your business WhatsApp, 100K business-initiated conversations with unique customers in a rolling 24-hour period
Customer Reply
how to I change my account?
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Have you downloaded the WhatsApp Business app yet?
Customer Reply
Oh its a different one?
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Yes, it is
Customer Reply
a separate app?
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Yes
Here are the steps to follow:
1. Download the WhatsApp Business app.
2. Verify your business phone number.
3. Restore your account from a backup, if you wish.
4. Set your business name.
5. Build your profile. Tap More options > Settings > your business name.
Customer Reply
what do they mean by business initiate conversations?
Are those conversations we would initiate with our crew, or is it a kind of marketing?
Oliver Maslou
Oliver Maslou Tech Expert & Writer
It's a conversation that initiates from a business sending a user a message outside the 24 hour customer service window. Messages that initiate a business-initiated conversation will require a message template
Customer Reply
I dont understand what that means
Oliver Maslou
Oliver Maslou Tech Expert & Writer
A business-initiated conversation is a message thread between a customer and a business
Customer Reply
ok, last question, if I get a sender extension such as WA rocket sender, can I send unlimited messages from my personal WA?
https://www.rocketsend.io
It states that is unlimited messaging
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Yes, it is possible
Customer Reply
ok, so WA would restrict my messaging with that?
I just want to be able to send info quickly so everyone knows were to go, and the overall team is over 1k
Oliver Maslou
Oliver Maslou Tech Expert & Writer
Restrict with what?
Customer Reply
the amount of messages I can send
Oliver Maslou
Oliver Maslou Tech Expert & Writer
I see
The extension wouldn't restrict your messaging.
As it is something they offer themselves
Customer Reply
thank you!
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