Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
Can you tell me, please, on which platform of service you are trying to update your details?
Have you tried to recover your email to update your details?
Did you forget your password?
Could you, please, provide me with the emails you can’t access so I can check for a possibility to restore?
I have done that as well
Is there any option to restore?
Do I have to do this on my phone the steps above
You can try to do this on both phone and PC if it is possible
Give me two minutes will try on computer
Take your time
Thank you im still looking
I'll wait here
There is no option to restore.
Has more tips to recover your account should I try that
To update your payment details, you can follow the steps below:
When I go to login it asks me to enter email and password
Do you know your password for Stan account?
try to enter your email and password
I just did saying incorrect
Probably the password is wrong
I can't remember my email password
Now I have email
How can I update cc details without email
When you log in to Stan account you don't need the password from your email, there should be the password from Stan account
Looks like it's working
Have you logged in?
Continue steps I sent above, please
Great ive updated my cc all good now
Thank u so much for your help.
I am so pleased to see your issue got resolved!
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