Created: November 22, 2022

I want to speak to person about updating me cc details

I cannot access my email any more how do I go about updating my credit card without my email
Last Edit: November 22, 2022
Daniel Moore
Daniel Moore Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Daniel Moore
Daniel Moore Tech Expert & Writer
Nice to meet you, *****!
Can you tell me, please, on which platform of service you are trying to update your details?
Customer Reply
My stan
Daniel Moore
Daniel Moore Tech Expert & Writer
Okay
Have you tried to recover your email to update your details?
Customer Reply
I cant
I tried
Daniel Moore
Daniel Moore Tech Expert & Writer
Did you forget your password?
Customer Reply
Yes
Daniel Moore
Daniel Moore Tech Expert & Writer
Could you, please, provide me with the emails you can’t access so I can check for a possibility to restore?
Customer Reply
*****@gmail.com
Daniel Moore
Daniel Moore Tech Expert & Writer
Thank you
1. Go to the page https://accounts.google.com/signin/recovery
2. Enter the email *****@gmail.com, then click "Next".
3. Instead of entering your password, click "Try another way"
Customer Reply
I have done that as well
Daniel Moore
Daniel Moore Tech Expert & Writer
Is there any option to restore?
Customer Reply
Do I have to do this on my phone the steps above
Daniel Moore
Daniel Moore Tech Expert & Writer
You can try to do this on both phone and PC if it is possible
Customer Reply
Give me two minutes will try on computer
Daniel Moore
Daniel Moore Tech Expert & Writer
Sure
Take your time
Customer Reply
Thank you im still looking
Daniel Moore
Daniel Moore Tech Expert & Writer
I'll wait here
Customer Reply
There is no option to restore.
Daniel Moore
Daniel Moore Tech Expert & Writer
Got you
Customer Reply
Has more tips to recover your account should I try that
Daniel Moore
Daniel Moore Tech Expert & Writer
To update your payment details, you can follow the steps below:
1.Using a web browser on a Mac or PC, head over to stan.com.au and log in to your account.
2.Hover your mouse over your profile in the top right corner and select Manage Account.
3.Scroll down under Subscription Information and select Update payment method.
4.Enter your new payment details into the resulting pop-up box and press Continue to confirm.
Customer Reply
When I go to login it asks me to enter email and password
Daniel Moore
Daniel Moore Tech Expert & Writer
Do you know your password for Stan account?
Customer Reply
Yes
Daniel Moore
Daniel Moore Tech Expert & Writer
try to enter your email and password
Customer Reply
I just did saying incorrect
Daniel Moore
Daniel Moore Tech Expert & Writer
Probably the password is wrong
Customer Reply
I can't remember my email password
Now I have email
How can I update cc details without email
Daniel Moore
Daniel Moore Tech Expert & Writer
When you log in to Stan account you don't need the password from your email, there should be the password from Stan account
Customer Reply
Looks like it's working
Daniel Moore
Daniel Moore Tech Expert & Writer
Have you logged in?
Customer Reply
Yes
Yahoo
Daniel Moore
Daniel Moore Tech Expert & Writer
Great
Continue steps I sent above, please
Customer Reply
Great ive updated my cc all good now
Daniel Moore
Daniel Moore Tech Expert & Writer
Great!
Customer Reply
Thank u so much for your help.
Daniel Moore
Daniel Moore Tech Expert & Writer
I am so pleased to see your issue got resolved!