Updated: April 03, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

I want to speak to person about updating me cc details

I cannot access my email any more how do I go about updating my credit card without my email

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you tell me, please, on which platform of service you are trying to update your details?

Customer Replay

My stan


Have you tried to recover your email to update your details?

Customer Replay

I cant
I tried

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Did you forget your password?

Customer Replay


Could you, please, provide me with the emails you can’t access so I can check for a possibility to restore?

Customer Replay


Thank you

  1. Go to the page https://accounts.google.com/signin/recovery
  2. Enter the email *****@gmail.com, then click "Next".
  3. Instead of entering your password, click "Try another way"
Customer Replay

I have done that as well

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Is there any option to restore?

Customer Replay

Do I have to do this on my phone the steps above

You can try to do this on both phone and PC if it is possible

Customer Replay

Give me two minutes will try on computer

Take your time

Customer Replay

Thank you im still looking

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I'll wait here

Customer Replay

There is no option to restore.

Customer Replay

Has more tips to recover your account should I try that

To update your payment details, you can follow the steps below:

  1. Using a web browser on a Mac or PC, head over to stan.com.au and log in to your account.
  2. Hover your mouse over your profile in the top right corner and select Manage Account.
  3. Scroll down under Subscription Information and select an Update payment method.
  4. Enter your new payment details into the resulting pop-up box and press Continue to confirm.
Customer Replay

When I go to login it asks me to enter email and password

Do you know your password for Stan account?

Customer Replay


try to enter your email and password

Customer Replay

I just did saying incorrect

Probably the password is wrong

Customer Replay

I can't remember my email password
Now I have email
How can I update cc details without email

When you log in to Stan account you don't need the password from your email, there should be the password from Stan account

Customer Replay

Looks like it's working

Have you logged in?

Customer Replay


Continue steps I sent above, please

Customer Replay

Great ive updated my cc all good now

Customer Replay

Thank u so much for your help.

I am so pleased to see your issue got resolved!

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