Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What messanger are you talking about?
What messanger are you talking about?
Customer Reply
Facebook messenger A person used my friend’s messenger
Okay, got you
Customer Reply
Facebook messages to convince to trust someone and when I ca
Are you using the app or the website version of Facebook?
Customer Reply
I was using the app but they continued to contact me so I deleted Facebook and messenger
Got it
1. Go to the impersonating profile on the Facebook website (if you can't find it, try searching for the name used on the profile or asking your friends if they can send you a link to it)
2. Tap below the cover photo and select Find support or report profile. Follow the on-screen instructions for impersonation to file a report.
1. Go to the impersonating profile on the Facebook website (if you can't find it, try searching for the name used on the profile or asking your friends if they can send you a link to it)
2. Tap below the cover photo and select Find support or report profile. Follow the on-screen instructions for impersonation to file a report.
Customer Reply
Ok I am not technically knowledgeable but is sounds clear enough so I will try
It's okay, if you have any trouble doing it, just come back to the chat and I'll help you
Customer Reply
Do I need to log in again to my account
Yes, correct. Only this way will you be able to report
Customer Reply
Ok
Take your time
Customer Reply
I found ***** pressed on profile pressed question Scam and block. Is that it. I have block my friend who was hacked and her messenger was used to contact me. Did I cover everything. Thanks
Okay, I see that you reported the scammers. Great work!
That's pretty much everything, FB must do its part about this issue
That's pretty much everything, FB must do its part about this issue
Customer Reply
Thanks
You're welcome!
Do you have any additional questions I can help you with?
Do you have any additional questions I can help you with?
Customer Reply
Should I only use Facebook and messenger through the web instead of the Apps
No, but you should definitely secure your account and your personal info
Customer Reply
How do you that
Here are a few things you can do to keep your account secure:
1. Protect your password
2. Never share your login information.
3. Log out of Facebook when you use a computer you share with other people.
4. Don't accept friend requests from people you don't know.
5. Watch out for malicious software.
Is everything clear with the provided instruction?
1. Protect your password
2. Never share your login information.
3. Log out of Facebook when you use a computer you share with other people.
4. Don't accept friend requests from people you don't know.
5. Watch out for malicious software.
Is everything clear with the provided instruction?
Customer Reply
Ok thanks clear
Is there anything else I can do for you today?
Customer Reply
No you have been great
thanks
thanks
You're welcome!
I am so pleased to see your issue got resolved!
I am so pleased to see your issue got resolved!
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