Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What messanger are you talking about?
Facebook messenger A person used my friend’s messenger
Okay, got you
Facebook messages to convince to trust someone and when I ca
Are you using the app or the website version of Facebook?
I was using the app but they continued to contact me so I deleted Facebook and messenger
Got it
Ok I am not technically knowledgeable but is sounds clear enough so I will try
It's okay, if you have any trouble doing it, just come back to the chat and I'll help you
Do I need to log in again to my account
Yes, correct. Only this way will you be able to report
Ok
Take your time
I found ***** pressed on profile pressed question Scam and block. Is that it. I have block my friend who was hacked and her messenger was used to contact me. Did I cover everything. Thanks
Okay, I see that you reported the scammers. Great work!
That's pretty much everything, FB must do its part about this issue
Thanks
You're welcome!
Do you have any additional questions I can help you with?
Should I only use Facebook and messenger through the web instead of the Apps
No, but you should definitely secure your account and your personal info
How do you that
Here are a few things you can do to keep your account secure:
Is everything clear with the provided instruction?
Ok thanks clear
Is there anything else I can do for you today?
No you have been great
thanks
You're welcome!
I am so pleased to see your issue got resolved!
What about starting a discussion? Be the first to share your thoughts!