Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Do you mean that you wish to block them or unfollow them?
only unfollow
Ok, are you using Instagram through the app?
Yes
Is your account set to private?
No ! I have open the account
it’s not private
Ok, you need to open the list of people that you follow. There you'll see who follows you back. Go to the profile of the person you'd like to unfollow.
Tap Following, then tap Unfollow to confirm.
Once you've unfollowed someone, their profile will say Follow instead of Following. People won't be notified when you unfollow them.
ok if i need help can i message you? because I have had this for 2-3 days
Sure. For your convenience, here's the link - https://howly.com/chat
It’s not open I don’t know why..
That's the link back to this chat if you need it
You can save this chat as a bookmark in your browser, or copy the link in your address bar and paste it to any place you'd like.
I did what you told me and it doesn't work. I'm going to delete follow. it goes off. when I go to my profile, however, the numbers of my followers remain the same
Can you send screenshots of what exactly are you trying to do?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
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I'm going over there to the followers. which says 6674 and I click to delete someone and they are not deleted, the same number 6674 remains constant instead of going down
Can you try unfollowing a person and then refreshing your page?
Ok I send you screen
Please tap on your Subscribers list
Yes and after ?
There should be a list of your subscribers
On the right side of each user there should be a remover button
Yes but I can’t unfollow some of them. I can’t I see the same numbers 6674 followers. They don’t go down! Like 6670 …or more down
You need to unfollow every of your subscriber manually
Instagram does not offer automatic list removal
How can I do that ?
Before
Instagram they have automatic
You have to remove every user manually by tapping on Remove
list removal
it’s not hacked or something else right ; because I have stress now ..
I see
it’s something that we can fixed right ;
Yes, if it's possible I'll provide you an instructions
Ok thank you iam wait !!
As far as I see there's no option to remove a few thousand followers at once
You need to remove everyone manually
Ok thank you so much can I ask you and another question?
please
Sure, please ask
If I want too change my password too make another new and I don’t remember the password that I have before what can I do ;
Do you want to restore an access to existing Instagram account, am I correct?
Yes
Okay
I want change my password but I don’t remember the password I have before
you understand;
Please follow the link
https://www.instagram.com/accounts/password/reset/
Type in Email, phone # or username from the desired account
IG should send you an email message of how to restore an access to this particular account
no you didn't understand i can log into my instagram. I just want to change my password. And because I don't remember the old password I had, I can't change it and have a new one. because it asks me to write my old password. and then change it and put a new one
If you do not remember your current password I recommend you to log out from the account and and start a password recovery procedure
Via the next link
https://www.instagram.com/accounts/password/reset/
But please make sure you have email address and/or phone linked to your current IG account
And you have an access to them
Ok thank you so much have a nice day ❤️
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
Have a great day ***** ☺️
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