Updated: April 03, 2023
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by Bridget Stivenson
Tech Expert & Writer
419 resolved issues
Verified Expert in:
Computers, Laptops issues, Apple Mac

I want to connect my Alexa to wi fi , please help

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
We need to connect your Alexa to the Wi-Fi, is that right?

Customer Replay

Yes

author

Is that a brand-new Alexa, or do you want just to re-setup it?

image

Customer Replay


Just reset up

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author

Okay. Do You have a Amazon Alexa app installed?

Customer Replay

Yes

author

Great.

  1. Open Alexa App
  2. Tap on Devices
  3. Open the group, where your Alexa is
  4. Chose Alexa from the list
  5. Tap on wireless - Wi-Fi network tap on change
  6. Follow on-screen instructions
Customer Replay

All I get is sign in page

author

Do You have amazon account?

Customer Replay

I think so.

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author

Can You please try to sign in to the Alexa app using your amazon account?

Customer Replay

Ok

Customer Replay

I have actually done it hooray.

author

So the issue has been resolved?

Customer Replay

Yes thankyou

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author

You are welcome!
Is there anything else I can do for you today?

Customer Replay

No that was all thankyou.

author

Please feel free to contact us at any time. We'll be happy to help you.

Customer Replay

Thankyou Goodbye.

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