Updated: April 03, 2023
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by Bridget Stivenson
Tech Expert & Writer
419 resolved issues
Verified Expert in:
Computers, Laptops issues, Apple Mac

I want to connect my Alexa to wi fi , please help

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
We need to connect your Alexa to the Wi-Fi, is that right?

Customer Replay


Is that a brand-new Alexa, or do you want just to re-setup it?


Customer Replay

Just reset up

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Okay. Do You have a Amazon Alexa app installed?

Customer Replay



  1. Open Alexa App
  2. Tap on Devices
  3. Open the group, where your Alexa is
  4. Chose Alexa from the list
  5. Tap on wireless - Wi-Fi network tap on change
  6. Follow on-screen instructions
Customer Replay

All I get is sign in page

Do You have amazon account?

Customer Replay

I think so.

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Can You please try to sign in to the Alexa app using your amazon account?

Customer Replay


Customer Replay

I have actually done it hooray.

So the issue has been resolved?

Customer Replay

Yes thankyou

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You are welcome!
Is there anything else I can do for you today?

Customer Replay

No that was all thankyou.

Please feel free to contact us at any time. We'll be happy to help you.

Customer Replay

Thankyou Goodbye.

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