Created: November 24, 2022

I want to connect my Alexa to wi fi , please help

Last Edit: November 24, 2022
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Nice to meet you, *****!
We need to connect your Alexa to the Wi-Fi, is that right?
Customer Reply
Yes
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Is that a brand-new Alexa, or do you want just to re-setup it?
Customer Reply
Just reset up
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Okay. Do You have a Amazon Alexa app installed?
Customer Reply
Yes
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Great.
1 - Open Alexa App
2 - Tap on Devices
3 - Open the group, where your Alexa is
4 - Chose Alexa from the list
5 - Tap on wireless - Wi-Fi network tap on change
6 - Follow on-screen instructions
Customer Reply
All I get is sign in page
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Do You have amazon account?
Customer Reply
I think so.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Can You please try to sign in to the Alexa app using your amazon account?
Customer Reply
Ok
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Thanks
Customer Reply
I have actually done it hooray.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
So the issue has been resolved?
Customer Reply
Yes thankyou
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
You are welcome!
Is there anything else I can do for you today?
Customer Reply
No that was all thankyou.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Please feel free to contact us at any time. We'll be happy to help you.
Customer Reply
Thankyou Goodbye.
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Bye :)