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I want to confirm what my Norton coverage includes
Short summary:
Step 1: Verify Your Norton Subscription
- Sign in to your Norton account and check your subscription details.
Step 2: Understand Norton's Coverage
- Norton 360 with Lifelock provides comprehensive virus protection and data security.
Step 3: Recovering Hacked Email
- Take necessary steps to recover your hacked email, such as changing passwords and enabling two-factor authentication.
Step 4: Assess Norton's Limitations
- Note that Norton cannot guarantee protection against all hacking attempts or notify you of every breach.
Step 5: Evaluate Additional Programs
- Consider if you need extra security beyond Norton's coverage and research other programs if necessary.
Step 6: Practice Safe Online Habits
- Avoid using your login credentials on suspicious websites and be cautious when sharing personal information.
Step 8: Evaluate the Need for Changing Email Address
- Changing your email address is not necessary unless it has been compromised.
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Thank you
Can you elaborate on what service coverage are we talking about?
I have a Norton subscription . My email was hacked on Saturday. Is my subscription not enough protection
Probably some phishing attack
- View your entitlements
- Sign in to your account.
- The My Norton page lists the products and the features that are included in your subscription plan.
- Depending on your subscription plan, you can review or set up any of the entitlement.
I was Norton only protects against viruses, is that true
Also by extension it protects your data, so technically it's also helps with data security per se
I pulled up the page . I have Norton 360 with lifelock
is this complete coverage?
then I don’t understand how my email was compromised I received several notices from friends that gift cards were requested through my email. Yahoo support connected me with a tech company. There was over a hundred attempts from around the world. The tech said they got into everything
I forgot I have Norton or I would have contacted the site
No worries, do you need assistance with recovering the hacked email?
no I did that. I want to why since I have the program
There could be multiple reasons, a data breach of facebook, a phishing attack etc.
No-one is safe from this these days
Wouldn’t Norton have prevented that or notified me?
Not really as the hackers would use your credentials
I don’t understand why I have the program if I am not being protected against hackers
The program helps but it's not a 100% assurance that you won't be hacked, *****
The program can't save you from data breaches from different companies
is there a different program I should have? I forgot about Norton and I signed up with SS Geeks. Very expensive. Does Norton do everything that they do?
Nope, that's about enough, *****
Like Norton is quite enough in my opinion
And I do have identity theft protection?
I did delete FB
do I need to change my email address?
No, that wouldn't make much sense, stick to the old address, just don't use your login details on shady sites/ 3rd party apps and you'll be fine
And don't send photo's of your IDs to nobody on the internet
I haven’t done that, thankfully
Thank you, I will cancel that very expensive plan
Glad to assist, *****
you have been very helpful
And you are a very pleasant client to converse with:)
Comments
- RadRacerXInvalid DatePolyphonicPianoMan, Yes, Norton provides mobile device protection as part of their coverage.
