I tried to order an app for my Apple Card clean sweep to help clean up my iPad it didn’t work

I thought I canceled it but on my bill they’re charging me twice a month for something I do not have but I thought I canceled is adding up to 12 $13 a month and I need to have it stopped

Chris Wolker

Hello, thank you for using Howly.
Have you tried any steps by yourself already regarding this issue?

Customer Replay

I thought I canceled it at the time the app was taken off my iPad but obviously I didn’t do it correctly because I’m still being charged and it was several months ago when I did this

Chris Wolker

Can you tell me the name of the app you want to unsubscribe from?

Customer Replay

It’s called clean sweep

Chris Wolker

Thank you
Please, try to do the following:
On your iPad:

Open the Settings app.
Tap your name.
Tap Subscriptions.

Customer Replay

I did what you suggested there’s five or six apps on there that I’ve never authorized and they’re taking more money out of my credit card all the time how do I get rid of these things

Chris Wolker

Did you follow each step?

Customer Replay

Yes
I was able to pull up like five or 6 A I only did one and I can’t get them off

Chris Wolker

Then you can cancel the subscriptions you don't want

Customer Replay

I was able to pull up like five or 6 A I only did one and I can’t get them off it was about two or three days after I ordered it to begin with and I can’t remember might’ve been October

Chris Wolker

You can cancel those subscriptions

Customer Replay

Ok I will try again
I’m getting them canceled thank you very much for your help again