Updated: March 15, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

I tried to order an app for my Apple Card clean sweep to help clean up my iPad it didn’t work

I thought I canceled it but on my bill they’re charging me twice a month for something I do not have but I thought I canceled is adding up to 12 $13 a month and I need to have it stopped

Hello, thank you for using Howly.
Have you tried any steps by yourself already regarding this issue?

Customer Replay

I thought I canceled it at the time the app was taken off my iPad but obviously I didn’t do it correctly because I’m still being charged and it was several months ago when I did this

Can you tell me the name of the app you want to unsubscribe from?

Customer Replay

It’s called clean sweep


Thank you
Please, try to do the following:
On your iPad:

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
Customer Replay

I did what you suggested there’s five or six apps on there that I’ve never authorized and they’re taking more money out of my credit card all the time how do I get rid of these things

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Did you follow each step?

Customer Replay

I was able to pull up like five or 6 A I only did one and I can’t get them off

Then you can cancel the subscriptions you don't want

Customer Replay

I was able to pull up like five or 6 A I only did one and I can’t get them off it was about two or three days after I ordered it to begin with and I can’t remember might’ve been October

You can cancel those subscriptions

Customer Replay

Ok I will try again
I’m getting them canceled thank you very much for your help again

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