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I need to update payment method on youtube tv
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you tell me what steps have tried to update the payment details?
Paypal
Noted
All of them, they want me to start a new account
Can you tell me what exactly have you tried, just not to repeat what you've tried already
I have tried on my computer, on my phone and on the TV. They all take me to the same place, to start a new account
Alright, did you try to sign in into your old account?
Where do I sign in?????????
Alright, try tapping on this link please: tv.youtube.com
Ok now what?
What do you see after following the link?
YouTube tv
Send me a picture of what do you see
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
If you don't know how to make a screenshot just let me know, I'll send you an instruction on how to do it
Visitor uploaded: Screenshot.png
Type: image/png
Size: 737877
I just sent you a screenshot
Thank you for a screenshot!
Tap on you Avatar in the tor-right corner
There should be Payment and subscription tab
When I go to settings there is not a payment and subscription
You don't need to fo to settings tab, payment option is one step before
When I go to my avatar it comes up manage your Google account and settings
Let's do it another way, please
To Review your billing history and payment method do these actions, please:
- Tap on your profile photo.
- Tap Settings. Billing .
- Tap Payment method or Update to review, change, or add a new form of payment.
Ok one moment
Keep me updated, please.
Hold on a moment
Keep your time, please
Great, I have it. But is there anyway I could set up the payments on the 3rd of the month from my CU account?
I'm sorry, what CU means, please?
Credit Union sorry
To set up your CU on the 3rd you need to wait until your subscription ends and after that link the CU card on the 3rd of the months please
Ok, thank you for all your help!
You are welcome!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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