Updated: March 18, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

I need to update payment method on youtube tv

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you tell me what steps have tried to update the payment details?

Customer Replay


Customer Replay

All of them, they want me to start a new account

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Can you tell me what exactly have you tried, just not to repeat what you've tried already

Customer Replay

I have tried on my computer, on my phone and on the TV. They all take me to the same place, to start a new account

Alright, did you try to sign in into your old account?

Customer Replay

Where do I sign in?????????

Alright, try tapping on this link please: tv.youtube.com


Customer Replay

Ok now what?

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What do you see after following the link?

Customer Replay

YouTube tv

Send me a picture of what do you see
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
If you don't know how to make a screenshot just let me know, I'll send you an instruction on how to do it

Customer Replay

Visitor uploaded: Screenshot.png
Type: image/png
Size: 737877
I just sent you a screenshot

Thank you for a screenshot!
Tap on you Avatar in the tor-right corner
There should be Payment and subscription tab

Customer Replay

When I go to settings there is not a payment and subscription

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You don't need to fo to settings tab, payment option is one step before

Customer Replay

When I go to my avatar it comes up manage your Google account and settings

Let's do it another way, please
To Review your billing history and payment method do these actions, please:

  1. Tap on your profile photo.
  2. Tap Settings. Billing .
  3. Tap Payment method or Update to review, change, or add a new form of payment.
Customer Replay

Ok one moment

Keep me updated, please.

Customer Replay

Hold on a moment

Keep your time, please

Customer Replay

Great, I have it. But is there anyway I could set up the payments on the 3rd of the month from my CU account?

I'm sorry, what CU means, please?

Customer Replay

Credit Union sorry

To set up your CU on the 3rd you need to wait until your subscription ends and after that link the CU card on the 3rd of the months please

Customer Replay

Ok, thank you for all your help!

You are welcome!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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