Updated: March 22, 2023
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by Oleksandr Lazariev
Tech Expert & Writer
796 resolved issues

I need to to reset direct express app I can't remember my username and password

Can't remember my username and password to set the direct express app

Hello, thank you for contacting Howly!
May I know your first name, please?

Customer Replay


Nice to meet you!
To reset your User ID, do the following:
Tap on the link: 


Enter the credit card number and the code from the picture.
Reset link will be sent to the email you registered your Direct Express account with.


Customer Replay

I can't remember my username and password to reset it

As for the password:
Follow the link: 


Enter Your User ID:
Step 2 :User Verification via Email or SMS
Step 3 :Set Your New Password
You do not need to remember it - just follow the first link and reset the User ID. You only need your credit card number.

Customer Replay

Thank you

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You are welcome!
If you ever used Direct Express on the web, you can try 1Password.
This app is the easiest way to store and use strong passwords. Log in to sites and fill out forms securely with a single click. With 1Password, you only need to memorize one password. All your other passwords and important information are protected behind the one password only you know.
You can check more information about this product using this link:


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