I need to reactivate my OneDrive

I logged in and wasn’t able to get it to work

Peter Davis

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Peter Davis

Nice to meet you, *****!

Customer Replay

This is the email I received
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Peter Davis

Have you tried to click on "Sign in" link in your email?

Customer Replay

I signed in and nothing changed. Still cannot access any of my photos

Peter Davis

Can you please provide me with a screenshot of what you see inside your OneDrive account?

Customer Replay

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Can’t download any photos from there

Peter Davis

Thanks. One moment, please

In the OneDrive app, open the folder that has the photos or videos you want
to download. Make sure the folder contents appear in List view, not as thumbnails.
Select a photo or video. I have tried this multiple times. It doesn’t work. It keeps asking me to sign in again. I’ve reset my password multiple times and I still can’t download anything
Have you tried to re-install the app?

Customer Replay

Peter Davis

Open app store
Tap on a search bar and type OneDrive
Tap on the app in the list
Tap uninstall. After it would be uninstalled successfully - tap on install again

Customer Replay

Ok trying it bow

Peter Davis

Take your time!

Customer Replay

This is not working.
I cannot sign in
I’ve reset my password and tried 3 times. Everytime I type the email and password in i get this screen and it returns me to login
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Peter Davis

Please, try to click "sign out" again
And then sign in back.

Customer Replay

That worked. Jesus Christ
thanknyou for your help!

Peter Davis

Can I help you with anything else?

Customer Replay