Created: January 14, 2023

I need to reactivate my OneDrive

I logged in and wasn’t able to get it to work
Last Edit: January 14, 2023
Get Expert Help Now Get Expert Help Now
Peter Davis
Peter Davis Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Peter Davis
Peter Davis Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
This is the email I received
Visitor uploaded: image.png
Type: image/png
Size: 844290
Peter Davis
Peter Davis Tech Expert & Writer
Have you tried to click on "Sign in" link in your email?
Customer Reply
I signed in and nothing changed. Still cannot access any of my photos
Peter Davis
Peter Davis Tech Expert & Writer
Can you please provide me with a screenshot of what you see inside your OneDrive account?
Customer Reply
Visitor uploaded: image.png
Type: image/png
Size: 303078
Can’t download any photos from there
Peter Davis
Peter Davis Tech Expert & Writer
Thanks. One moment, please
1. In the OneDrive app, open the folder that has the photos or videos you want
to download. Make sure the folder contents appear in List view, not as thumbnails.
2. Select a photo or video. I have tried this multiple times. It doesn’t work. It keeps asking me to sign in again. I’ve reset my password multiple times and I still can’t download anything
Have you tried to re-install the app?
Customer Reply
No
Peter Davis
Peter Davis Tech Expert & Writer
Open app store
Tap on a search bar and type OneDrive
Tap on the app in the list
Tap uninstall. After it would be uninstalled successfully - tap on install again
Customer Reply
Ok trying it bow
Peter Davis
Peter Davis Tech Expert & Writer
Take your time!
Customer Reply
This is not working.
I cannot sign in
I’ve reset my password and tried 3 times. Everytime I type the email and password in i get this screen and it returns me to login
Visitor uploaded: image.png
Type: image/png
Size: 1533454
Peter Davis
Peter Davis Tech Expert & Writer
Please, try to click "sign out" again
And then sign in back.
Customer Reply
That worked. Jesus Christ
thanknyou for your help!
Peter Davis
Peter Davis Tech Expert & Writer
Can I help you with anything else?
Customer Reply
No
Peter Davis
Peter Davis Tech Expert & Writer
I am so pleased to see your issue got resolved!

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Comments

0 comment
    Write a comment
    Thank you for sharing your opinion!