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I need to download NordVPN i have no idea how to download anything
Short summary:
- Open the App Store on your Mac.
- Click on your name in the bottom-left corner, or click "Sign In" if you're not already signed in.
- Type "NordVPN: VPN Fast & Secure" into the search bar at the top of the App Store.
- Click on the "Get" button to download the app.
- Click "Install" to begin the installation process.
- Sign in with your Apple ID to download the app from the App Store.
- Wait for the app to finish downloading and installing.
- Check if the app is installed on your Mac by going to the Applications folder in Finder.
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
You don't know how to install programs on your PC, right?
Yes downloads, NordVPN
Thank you for the clarification!
What PC model do you have, *****?
Mac
Thank you for the provided details.
- In the App Store on your Mac, click your name in the bottom-left corner, or click Sign In if you're not already.
- Locate the purchased app like Nord VPN you want to download, then click the Download button.
Is everything clear with the provided instruction?
I am with aol and i am on a free nordvpn, not sure where to find that store
In the menu at the top of your screen
If you don't see the icon in the *****k, choose Apple menu > App Store from the menu at the top of your computer screen.
I think i have that called the apple store?
Yes, you should
ok
I'll be here in case you will need any additional help.
Iam still stuck
Why?
finding the app store doesn't help me
Do you see, something like this?
NO I can't find what to click on
https://apps.apple.com/us/app/nordvpn-vpn-fast-secure/id905953485
Please try this link
ok now what do i do
Please intall the application
In case you need to login into the system, please do so
I don't see where i can install?
Please make a screenshot of what you see on the screen now
do you see anywhere i can install on this page>>
Once you send a screenshot of the page, after that I can see it
what it tells me is "discover" on top
To take a screenshot, press and hold these three keys together: Shift, Command, and 3.
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Visitor uploaded: Screen.png
Type: image/png
Have you passed the link I told you?
No it just goes to this page
Can you type in the search bar there the following: NordVPN: VPN Fast & Secure
ok
got that page
Can you show it?
show this whole page?
Please send me a screenshot of a recently opened page
Visitor uploaded: Screen.png
Type: image/png
Great! I can see there is the link at the very bottom of the screenshot that you sent me. It leads to App Store
Please click on it, it is highlighted in violet
did it
Please make a screenshot now of what you see
Visitor uploaded: Screen.png
Type: image/png
Great! You are doing good!
At the top right corner you can see blue button "Get"
click it
The download has to start. Please pay attention that this application can be not for free
now it says install
Great, Install it
I did and it went off like maybe it worked?
Seems like! Try to locate the app on your Mac
Go to finder and click on Apps
Agent uploaded: image.png
Type: image/png
I don't see it should i try the blue botton again?
Yes, please
Now it tells me to sign in to download from the app store
Great. Please do so. Use your Apple ID to sign in
now there is a little blue square but there is a blue ring starting to grow longer
Seems like the download has started
I believe so
Great
I can check on it through finder? right?
Yes, just as I mentioned above, in the applications
ok that was a quick fix? no i am sorry it took me so long to get it. Thank you for your help. At one time i did click on the blue botton and i didn't think it was it.
Great! I am pleased to hear that
Everything is good, I am happy you are good to go
Is there anything else I can do for you?
I think i used up your patents. thank you i was lost. that blue button just changed to open.
That mean you have downloaded it
Click on Open
Please let me know how it goes?
I will thank you
You are always welcome!
Is there anything else I can do for you?
No i think you have over helped me and again thank you!!!
Nice to hear that :)
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
