Updated: April 05, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

I need to confirm my ride, already paid for in Tucson for Sunday

 Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Can you specify what service you're referring to, sir?

Customer Replay

I have scheduled a ride with Uber and I would like some type of confirmation that it is scheduled


Did you check your email, sir?

Customer Replay

Yes, both inbox and junk

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I see.
Are you using an Uber app?

Customer Replay

On my laptop I went to Uber.com and requested a pickup on 9/4. I paid the fare with my credit card

Ok, so you've created an Uber account, right?

Customer Replay

I think so, but I can't view the scheduled ride

I see, usually, you can view them in your account, sir.
Please click on this https://www.uber.com/global/en/sign-in/ to log into your Uber account.

Customer Replay

It gives me the option to sign in to ride

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Yes, sign in as a rider, please.

Customer Replay

Now it wants to know where to pick me up
I do thank you for your help. This is my first time

Ok, I see, does it ask you to register as a new user?
Of course, sir, my pleasure to help!

Customer Replay

No it doesn't

Ok, I see.
You're logged into your account as of now, is that right?

Customer Replay


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Ok. Can you check if there's any info regarding your ride?
Uber will show you on the screen that you’ve successfully set up the scheduled ride, including all details of your upcoming trip.

Customer Replay

The only thing I can do is tell them where I want to be picked up.

Customer Replay

How do I get Uber to show me my scheduled ride?

It appears that the activity via Uber website is very limited, do you by any chance have an opportunity to install the Uber app on your phone?

Customer Replay

I can try. Do I go to the play store and type in Uber?

Yes, that's right!

Customer Replay

do i use uber or uber driver app

Simply Uber, sir.

Customer Replay

Then Uber-request a ride install?

Customer Replay

No problem. I do it myself
I think I'm getting there, please bear with me

Sure, I'm here! Take your time, no rush.

Customer Replay

I have the app on my phone, now where do I go

Ok, please open the app and tap "Get started".

Customer Replay

did it

Ok, now enter your phone number that's linked to the account, follow through the security steps  until you get to the main screen with the map.

Customer Replay


Ok, do you see the map now?

Customer Replay

Yes. I clicked on activity and it shows my scheduled ride!!!! THANK YOU SO MUCH FOR YOUR EXCELLANT HELP

Awesome job, you as well, sir :)
Keep in mind that Uber is more centered towards phone app users, so some information might not be shown via Web.

Customer Replay

Thank you. Have a great day.

Thank you! Have an awesome day as well.

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