Created: October 12, 2022

I need to confirm my ride, already paid for in Tucson for Sunday

Last Edit: November 15, 2022
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
 Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Nice to meet you, *****!
Can you specify what service you're referring to, sir?
Customer Reply
I have scheduled a ride with Uber and I would like some type of confirmation that it is scheduled
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Did you check your email, sir?
Customer Reply
Yes, both inbox and junk
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
I see.
Are you using an Uber app?
Customer Reply
On my laptop I went to Uber.com and requested a pickup on 9/4. I paid the fare with my credit card
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Ok, so you've created an Uber account, right?
Customer Reply
I think so, but I can't view the scheduled ride
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
I see, usually you can view them in your account, sir.
Please click on this https://www.uber.com/global/en/sign-in/ to log into your Uber account.
Customer Reply
It gives me the option to sign in to ride
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Yes, sign in as a rider, please.
Customer Reply
Now it wants to know where to pick me up
I do thank you for your help. This is my first time
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Ok, I see, does it ask you to register as a new user?
Of course, sir, my pleasure to help!
Customer Reply
No it doesn't
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Ok, I see.
You're logged into your account as of now, is that right?
Customer Reply
Yes
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Ok. Can you check if there's any info regarding your ride?
Uber will show you on the screen that you’ve successfully set up the scheduled ride, including all details of your upcoming trip.
Customer Reply
The only thing I can do is tell them where I want to be picked up.
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
I see.
Customer Reply
How do I get Uber to show me my scheduled ride?
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
It appears that the activity via Uber website is very limited, do you by any chance have an opportunity to install the Uber app on your phone?
Customer Reply
I can try. Do I go to the play store and type in Uber?
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Yes, that's right!
Customer Reply
do i use uber or uber driver app
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Simply Uber, sir.
Customer Reply
Then Uber-request a ride install?
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Correct.
Customer Reply
No problem. I do it myself
I think I'm getting there, please bear with me
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Sure, I'm here! Take your time, no rush.
Customer Reply
I have the app on my phone, now where do I go
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Ok, please open the app and tap "Get started".
Customer Reply
did it
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Ok, now enter your phone number that's linked to the account, follow through the security steps  until you get to the main screen with the map.
Customer Reply
done
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Ok, do you see the map now?
Customer Reply
Yes. I clicked on activity and it shows my scheduled ride!!!! THANK YOU SO MUCH FOR YOUR EXCELLANT HELP
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Awesome job, you as well, sir :)
Keep in mind that Uber is more centered towards phone app users, so some information might not be shown via Web.
Customer Reply
Thank you. Have a great day.
Vitalii Yovko
Vitalii Yovko Tech Expert & Writer
Thank you! Have an awesome day as well.