Updated: March 21, 2023
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by Alex Sherwin
Tech Expert & Writer
511 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets

I left my bag in the uber,and this happend 2days ago

So i report this to uber,but there are no response.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

nice to meet you

Have you reported to Uber about this issue?


Customer Replay

yes i did

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And you didn't get any response?

Customer Replay


Got it.
The best way to contact a driver about a lost item is to call them through the Uber app:

  1. Open the Uber app and log into your account, if prompted
  2. Select “Activity" from the menu at the bottom of the screen and then the trip during which you lost
    the item.
  3. Tap “Find lost item” and then “Contact driver about a lost item”.
  4. Enter your phone number to call the driver.
Customer Replay

I tried this, but the app says i already reported, so i have to wait.

Uber claims take 1-5 business days to process. Therefore, you should wait for a response, or you can try to send the report again.

Customer Replay

aha……. So it would takes more…
there’s nothing i can do?
because in that bag, there is my passport and wallet

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Also, you can try to call Uber customer service via these numbers 800-593-7069 or 800-285-6172. And ask them what stage of processing is your report about the lost item.

Customer Replay

ok thank you for the information

Do you have any additional questions I can help you with?

Customer Replay

no thanks

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

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