I left my bag in the uber,and this happend 2days ago

So i report this to uber,but there are no response.

Alex Sherwin

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Alex Sherwin

Nice to meet you, *****!

Customer Replay

nice to meet you

Alex Sherwin

Have you reported to Uber about this issue?

Customer Replay

yes i did

Alex Sherwin

And you didn't get any response?

Customer Replay

yes..

Alex Sherwin

Got it.
The best way to contact a driver about a lost item is to call them through the Uber app:

Open the Uber app and log into your account, if prompted
Select “Activity" from the menu at the bottom of the screen and then the trip during which you lost
the item.
Tap “Find lost item” and then “Contact driver about a lost item”.
Enter your phone number to call the driver.

Customer Replay

I tried this, but the app says i already reported, so i have to wait.

Alex Sherwin

Uber claims take 1-5 business days to process. Therefore, you should wait for a response, or you can try to send the report again.

Customer Replay

aha……. So it would takes more…
there’s nothing i can do?
because in that bag, there is my passport and wallet

Alex Sherwin

Also, you can try to call Uber customer service via these numbers 800-593-7069 or 800-285-6172. And ask them what stage of processing is your report about the lost item.

Customer Replay

ok thank you for the information

Alex Sherwin

Do you have any additional questions I can help you with?

Customer Replay

no thanks

Alex Sherwin

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!