Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
nice to meet you
Have you reported to Uber about this issue?
yes i did
And you didn't get any response?
yes..
Got it.
The best way to contact a driver about a lost item is to call them through the Uber app:
I tried this, but the app says i already reported, so i have to wait.
Uber claims take 1-5 business days to process. Therefore, you should wait for a response, or you can try to send the report again.
aha……. So it would takes more…
there’s nothing i can do?
because in that bag, there is my passport and wallet
Also, you can try to call Uber customer service via these numbers 800-593-7069 or 800-285-6172. And ask them what stage of processing is your report about the lost item.
ok thank you for the information
Do you have any additional questions I can help you with?
no thanks
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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