Updated: March 16, 2023
112 Views
Was it helpful?
author
by Jolene Haston
Tech Expert & Writer
497 resolved issues
Verified Expert in:
Smartphones, Apps, 4G/5G issues, Mac issues

I keep getting a error code 0x8007025D when trying to download windows 10 to a new ssd

Hello, thank you for using Howly.
Could you tell me what steps have you tried so far to fix the issue?

Customer Replay

I've tried cleaning the disk in cmd with diskpart with videos I've seen online but I've had no luck

So you are not using installation media(a bootable USB for example), right?

Customer Replay

Yes I am my computer dose not have any bootable software so I have windows setup download on a USB stick
Right now its my bookable device

image

So you've created a bootable USB drive and made a clear installation with that, correct?

Customer Replay

Correct, I am able to run the windows 10 installation software. when I go to install windows on one of my internal ssd's the installation prosses gets to 70% then fails with the error code 0x8007025D

banner 3

This is a PC we are talking about or a laptop, by the way?

Customer Replay

Laptop sorry
Dell g5 5587

Got you, a laptop then

Customer Replay

I just upgraded my original 1tb hhd to a new 2tb ssd
Correct
The laptop is a Dell g5 5587

Let's try to unplug the unnecessary external devices, as the issue can be caused due to faulty hardware and corrupt drivers.

Customer Replay

Should I unhook my new ssd or my older ssd nvme? Or both
I've had windows installed previously on my ssd nvme but when I swaped my hhd the pc wouldn't boot to windows anymore
I can also re connect my hhd
Also both ssd are visible in the bios

banner 6

Don't disconnect anything that is not external
The SSD's are not the issue here (most likely)

Customer Replay

I don't have anything external hooked up other then the USB that has the windows 10 instation hardware on it
It's my only bootable software available

Got you
After the files are copied to your computer, Windows may no longer require your USB drive. Try unplugging your drive and then check if the installation is working properly. You can also try switching to a different USB port and see if that makes any difference

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2608599
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2007348

Proceed, please

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2445632
The download gets to 70% and this error code appears

banner 9

Alright, the issue may lay in the installation media, can you try creating another one with a different USB stick?

Customer Replay

Ive installed windows with this USB stick 2 days ago on my ssd nvme and it worked
I just have no other USB stick with enough storage to store the software
I can try cleaning the USB and reinstalling the software on it

I understand, we can wipe this one and create a new installation media on the same stick

Customer Replay

Alright I will try this
I will be a few minutes

Take your time, I'll stand by

Customer Replay

I am just downloading the windows software on the USB now
It's just verifying the download it will be a few more minutes

Understood, standing by

Customer Replay

Just finshed download
Booting up my laptop to try download again
Making progress got past 70% this time

That's promising:)

Customer Replay

I believe it is working I've gotten to the windows set up page
Thank you for all of the help

Glad to assist, *****:)
Is there anything else I can do for you today?

Customer Replay

No I don't believe so
I appreciate the help

I'm glad we've managed to solve this

Customer Replay

Me aswell

Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Customer Replay

You aswell

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Windows problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info