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Updated: April 03, 2023
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I just resubscribed t ansestry. How do I get access to my previous trees
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
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Nice to meet you, *****!
Customer Replay
There used to be a telephone number. Do I have that
Your old trees should still be available after re-subscribing
Or did you use another account?
Customer Replay
I created a new account. I don't have the old user name and password
Reset your password by going to Ancestry.com, clicking "Sign In," and then clicking "Forgot Password?" on the next page. Enter your email address and click Continue. Check your email for the reset code. Enter the code on Ancestry and enter your new password.
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