Created: November 24, 2022

I just resubscribed t ansestry. How do I get access to my previous trees

Last Edit: November 24, 2022
Chris Wolker
Chris Wolker Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Chris Wolker
Chris Wolker Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
There used to be a telephone number. Do I have that
Chris Wolker
Chris Wolker Tech Expert & Writer
Your old trees should still be available after re-subscribing
Or did you use another account?
Customer Reply
I created a new account. I don't have the old user name and password
Chris Wolker
Chris Wolker Tech Expert & Writer
Reset your password by going to Ancestry.com, clicking "Sign In," and then clicking "Forgot Password?" on the next page. Enter your email address and click Continue. Check your email for the reset code. Enter the code on Ancestry and enter your new password.