Created: January 12, 2023

I just paid my bill for Xfinity, but my service was never restored.

Last Edit: January 12, 2023
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Hanna Finley
Hanna Finley Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
Customer Reply
Ii paid my bill, but my service wasn't restored.
Hanna Finley
Hanna Finley Tech Expert & Writer
Could you please clarify what service/company you refer to?
Customer Reply
XfinityXfinity
Hanna Finley
Hanna Finley Tech Expert & Writer
Got it.
Do you have any error messages on your screen?
Customer Reply
I need to contact acp
Noverror messages
No messsges
Hanna Finley
Hanna Finley Tech Expert & Writer
Got it.
Did you have the same issues before?
Customer Reply
Service was supposed to be redtored
Restored
Do you know why
Hanna Finley
Hanna Finley Tech Expert & Writer
One moment, please.
Xfinity TV and Xfinity Internet services take approximately one hour to restore. Xfinity Voice service takes approximately four hours to restore.
Customer Reply
Ok, I se.
Sre
Hanna Finley
Hanna Finley Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No
Hanna Finley
Hanna Finley Tech Expert & Writer
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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