Updated: March 21, 2023
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by Hanna Finley
Tech Expert & Writer
558 resolved issues

I just paid my bill for Xfinity, but my service was never restored.

Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?

Customer Replay

Ii paid my bill, but my service wasn't restored.

Could you please clarify what service/company you refer to?

Customer Replay



Customer Replay

Got it.
Do you have any error messages on your screen?

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I need to contact acp
Noverror messages
No messsges

Customer Replay

Got it.
Did you have the same issues before?

Service was supposed to be redtored
Do you know why

Customer Replay

One moment, please.
Xfinity TV and Xfinity Internet services take approximately one hour to restore. Xfinity Voice service takes approximately four hours to restore.

Ok, I se.

Customer Replay

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

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Customer Replay

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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