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So you entered the same password to all devices but can`t log in Microsoft account only on a computer?
when I go to log into microsoft it first comes up with my wifes email address. So I change the email address to mine then go to password. It comes up with invalid password
yes that is correct
Have you tried to log out from wifes account firstly?
yes
Have you tried from another browser?
yes
I would recommend to try to reset your password in order to login
I have done that right before I called you
Ok, got you
Are you sure that you use the same password?
positive
Do you have Windows computer?
yes
Thanks
Please lets add the account and check all once more.
Select Start > Settings > Accounts > Other users (in some Windows editions, it may be labeled as Other people or Family & other users). Under Work or school users, select Add a work or school user. Enter that person's user account, select the account type, and then select Add.
so that didnt work
What do you see when followed this instruction?
password not valid
and now i cant get on my phone or tablet
Please try to recover your password now then
okay
Please follow the instruction below to reset your Microsoft account password:
give me a sec I just changed the password and now I am trying to get into eso
Okay I got it to work
Thank you for your help
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