
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
So you want to cancel these charges?
So you want to cancel these charges?
Customer Reply
yes
I have never signed up for any apple services, like music, etc.
I have never signed up for any apple services, like music, etc.

What is the name of these services, from which you want to cancel charges?
Customer Reply
The charge on my credit card account just say Apple.com



Got this information
Are you talking to me from which apple device?
Are you talking to me from which apple device?
Customer Reply
yes, my Iphone

Thank you!
Follow this instruction, please:
1) Open the Settings app.
2) Tap your name.
3) Tap Subscriptions.
4) Tap the subscription.
5) Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
And after that, you will no longer have to pay for these charges.
Is everything clear with the provided instruction?
Follow this instruction, please:
1) Open the Settings app.
2) Tap your name.
3) Tap Subscriptions.
4) Tap the subscription.
5) Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
And after that, you will no longer have to pay for these charges.
Is everything clear with the provided instruction?
Customer Reply
I see its for a QR Reader but there is no place on this page to cancel it. I have an old phone

You need to do it from your iPhone.
Customer Reply
i am doing it from my Iphone

Or I can provide for you instructions for Mac if you have it.
Customer Reply
OK

Do you want to receive instructions for your Mac?
Customer Reply
I was able to cancel it, I am good now

Oh, Good work, *****!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
Thank you!

You're welcome!
Do you have any additional questions I can help you with?
Do you have any additional questions I can help you with?
Customer Reply
no

I am so pleased to see your issue got resolved!
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