Updated: March 17, 2023
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by Vlad Shvets
Tech Expert & Writer
582 resolved issues

I have several monthly charges from Apple.com which I did not make

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
So you want to cancel these charges?

Customer Replay

yes
I have never signed up for any apple services, like music, etc.

What is the name of these services, from which you want to cancel charges?

Customer Replay

The charge on my credit card account just say Apple.com

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Got this information
Are you talking to me from which apple device?

Customer Replay

yes, my Iphone

Thank you!
Follow this instruction, please:

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
    And after that, you will no longer have to pay for these charges.
    Is everything clear with the provided instruction?
Customer Replay

I see its for a QR Reader but there is no place on this page to cancel it. I have an old phone

You need to do it from your iPhone.

Customer Replay

i am doing it from my Iphone

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Or I can provide for you instructions for Mac if you have it.

Customer Replay

OK

Do you want to receive instructions for your Mac?

Customer Replay

I was able to cancel it, I am good now

Oh, Good work, *****!
Is there anything else I can do for you today?

Customer Replay

Thank you!

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You're welcome!
Do you have any additional questions I can help you with?

Customer Replay

no

I am so pleased to see your issue got resolved!

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