Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Customer Reply
you too
Tell me, please, you want to cut the video so it would be shorter?
Customer Reply
yes it is to long
Got it
Tell me, please, what device do you use?
Tell me, please, what device do you use?
Customer Reply
nest camera
Do you have the video on your phone or PC?
Customer Reply
I can download it on my pc
Can you do that now, please?
Customer Reply
Are you wanting to connect to my computer?
I don't want you connecting to my computer
I don't want you connecting to my computer
No, I can assist you via this chat
Customer Reply
ok
give me a second
give me a second
Sure
Take your time
Take your time
Customer Reply
ok it is downloaded
Fine
Let's wait till it finishes
Let's wait till it finishes
Customer Reply
it has already finished
Great
Now could you, please, find the Video Editor in the Windows search bar?
Now could you, please, find the Video Editor in the Windows search bar?
Customer Reply
found
Open it
Customer Reply
I did
Do you see "New video project" in the top-left corner?
Customer Reply
yes
Click on it and you'll be prompt to enter the name of the video
You can name it whatever you want
You can name it whatever you want
Customer Reply
I named it
Now you should see the Project library on the left
Click on the Add button and choose From this PC
Then find your video file
Click on the Add button and choose From this PC
Then find your video file
Customer Reply
ok i did
Do you see your video on the left now?
Customer Reply
yes
Do you see the Storyboard at the bottom?
Customer Reply
yes
Click on your video and drag it to the Storyboard
Customer Reply
i did
You should see your video preview on the right now
Customer Reply
yes
Great
Do you see Trim option under it?
Do you see Trim option under it?
Customer Reply
yes
Click on it
Now you should see your video and the timeline under it
Now you should see your video and the timeline under it
Customer Reply
I did and was able to move the curser to shorten the video
That's right
Customer Reply
now i just need to save it
Now you just have to click on the Finish video at the top-right corner
Customer Reply
this one only has a done button on the bottom right
I clicked done and looks like it save it to my story board
I clicked done and looks like it save it to my story board
Yes, that's right
You've confirmed the trimming
Do you see the Finish video option now?
You've confirmed the trimming
Do you see the Finish video option now?
Customer Reply
How do I get it back to my pc to save it
Yes I already saved it
Yes I already saved it
You've clicked on the Export after Finish video, right?
Customer Reply
Oh I see finish video now on the upper right corner
yes4
yes4
After you click on Export you can choose where to save the video
Customer Reply
great it is exporting to my pc
Cool
After it finishes, it'll opens
After it finishes, it'll opens
Customer Reply
it did
Does it finish exporting?
Customer Reply
It did and I have opened it up on my pc
That's it!
Customer Reply
How can I send this and save it on my i pad
Have you ever sent anything to your iPad?
Customer Reply
no
just opening up apps
just opening up apps
You can send it via email
Customer Reply
If it's not to long
Yes, that's right
How long is your video?
How long is your video?
Customer Reply
3 minutes
It seems to be too long to send by email
Customer Reply
i can put it on my icloud
and should be able to open it up on my i pad
and should be able to open it up on my i pad
Yes, you can try that
Customer Reply
Great thank you for your help, I need to get to work. I will definitely use this service again,
We are glad that you have resolved your issue using Howly!
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