Updated: May 26, 2023
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by Sofiia Tsiunyk
Tech Expert & Writer
428 resolved issues

I have not been able to make calls or receive calls for the last 3 days.

Short summary:

  1. Reboot the phone: Rebooting the phone can often resolve various issues. If you haven't tried it yet, power off your phone and then turn it back on.
  2. Test the phone: After the phone restarts, try making a call to check if the issue is resolved.
  3. Allow time for the phone to respond: If the phone takes some time to respond after rebooting, wait for it to fully power on and establish a network connection.
  4. Confirm call functionality: Verify if you can successfully make a call from your phone.
  5. Test incoming calls: Ask someone, like a friend, to call you and check if you can receive calls without any issues.
  6. Confirm resolution: If both outgoing and incoming calls are working fine, it indicates that the glitch on your phone has been resolved.

Hello, thank you for using Howly.
Do you have the issue with your smartphone?
I mean, do you have that issue with your mobile phone or landline?

Customer Replay

Mobile phone. Yes

What is the model of your phone?

Customer Replay

Samsung Ao3?

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Noted
Tell me, please, what mobile carrier do you use?

Customer Replay

Verzion

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Thanks
What troubleshooting have you done so far?

Customer Replay

None. I don't know what to do.

Have you tried to reboot your phone?

Customer Replay

No. But i can try

Top answer

Please, restart your phone and try to make a call

Customer Replay

Will do.
Still waiting.

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Are you waiting for the phone to turn on?

Customer Replay

It's on. just now responding.

You can't do anything, right?

Customer Replay

I am now able to call now. Thanks

Seems like there was a glitch on your phone
Are you able to ask someone to call you?

Customer Replay

Yes. A friend that was having the same problem as i was having. Still have not heard from her yet.

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Are you able to ask her to reboot her phone too and to try to call you?

Customer Replay

Yes.all is good.

Customer Replay

Thank you!!!

You're always welcome!
Thank you for choosing our service! We are always happy to help, and if you have any further questions, please do not hesitate to contact us anytime.

Customer Replay

Thanks again.

You're welcome! I was glad to help you!

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