Created: November 1, 2022

I have a Tom Tom via1510m se which has stopped working

My prior Tomtom had a reset button which could be accessed by using a sharp wire or small paper clip point. I am unable to locate the reset button on this unit. Please advise where and how to access the reset button on my via 1420m se unit.
Last Edit: November 14, 2022
Jahed Torres
Jahed Torres Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jahed Torres
Jahed Torres Tech Expert & Writer
Nice to meet you, *****!
To reset the device you need to try holding down the power button for at least 15 seconds. After holding down the power button, a drumming noise should indicate a reset.
Let me know how everything is going.
Customer Reply
Hey, it worked.
Jahed Torres
Jahed Torres Tech Expert & Writer
Good
So it all good now , right ?
Customer Reply
I’m in the house now and do not have the antenna wire attached. But I feel sure it will be fine and if not I will get back to you.
Jahed Torres
Jahed Torres Tech Expert & Writer
I am so pleased to see your issue got resolved!