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Electronics & Household, Home network, Smart home devices issues, Smart TV issues
I have a new phone provided by Spectrum and I have no service
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What phone model do you have?
Galaxy A13 5G
Okay, got it.
I would suggest taking out your sim card and putting it back.
I don't know where thatis located
It should be on the right or left side of your phone, little hole
ok i found it i have a little tool i'll try
Please.
It very hard to remove I don't want to force it
Put the tool in the hole, and press carefully.
Done It's Beeping
Okay, put it back.
I Think it worked
Do you have service now?
yes
Great.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
NO THANK YOU
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
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