Updated: April 03, 2023
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by Jahed Torres
Tech Expert & Writer
832 resolved issues

I have a new phone provided by Spectrum and I have no service

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What phone model do you have?

Customer Replay

Galaxy A13 5G


Okay, got it.
I would suggest taking out your sim card and putting it back.

Customer Replay

I don't know where thatis located

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It should be on the right or left side of your phone, little hole

Customer Replay

ok i found it i have a little tool i'll try

Customer Replay

It very hard to remove I don't want to force it

Put the tool in the hole, and press carefully.

Customer Replay

Done It's Beeping

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Okay, put it back.

Customer Replay

I Think it worked

Do you have service now?

Customer Replay


I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay


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