Created: November 25, 2022

I have a new phone provided by Spectrum and I have no service

Last Edit: November 25, 2022
Jahed Torres
Jahed Torres Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Jahed Torres
Jahed Torres Tech Expert & Writer
Nice to meet you, *****!
What phone model do you have?
Customer Reply
Galaxy A13 5G
Jahed Torres
Jahed Torres Tech Expert & Writer
Okay, got it.
I would suggest taking out your sim card and putting it back.
Customer Reply
I don't know where thatis located
Jahed Torres
Jahed Torres Tech Expert & Writer
It should be on the right or left side of your phone, little hole
Customer Reply
ok i found it i have a little tool i'll try
Jahed Torres
Jahed Torres Tech Expert & Writer
Please.
Customer Reply
It very hard to remove I don't want to force it
Jahed Torres
Jahed Torres Tech Expert & Writer
Put the tool in the hole, and press carefully.
Customer Reply
Done It's Beeping
Jahed Torres
Jahed Torres Tech Expert & Writer
Okay, put it back.
Customer Reply
I Think it worked
Jahed Torres
Jahed Torres Tech Expert & Writer
Do you have service now?
Customer Reply
yes
Jahed Torres
Jahed Torres Tech Expert & Writer
Great.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
NO THANK YOU
Jahed Torres
Jahed Torres Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.