Created: December 8, 2022

I have a charge on my bank account, through paypal for $191.00

The vendor is Petco. I did not authorize this charge and I have no petco order or delivery for this amount in product. Can you help me research it?
Last Edit: January 6, 2023
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Alex Sherwin
Alex Sherwin Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Alex Sherwin
Alex Sherwin Tech Expert & Writer
Nice to meet you, *****!
Customer Reply
and you as well
Alex Sherwin
Alex Sherwin Tech Expert & Writer
Are you using the Petco website or app?
Customer Reply
No I was using paypal
Alex Sherwin
Alex Sherwin Tech Expert & Writer
Did the Petco store charge you?
Customer Reply
Yes
Alex Sherwin
Alex Sherwin Tech Expert & Writer
Do you have an account with Petco?
Customer Reply
yes
Alex Sherwin
Alex Sherwin Tech Expert & Writer
Please, follow the instructions below to track your Petco order if you have one:
1. Go to Petco.com and log into your account.
2. Move your mouse's cursor until it's over the person icon, and then click on track order.
3. You should be in your order history page. Locate the order you want to track and click on track order. If you don't see this as an option, you may need to select the order first and then click on the tracking option.
Customer Reply
ok I found it. I had tried to track it on Tuesday and yesterday and it did not appear. It is there now. Thank you for your help.
Alex Sherwin
Alex Sherwin Tech Expert & Writer
Is there anything else I can do for you today?

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