Updated: March 30, 2023
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by Alex Sherwin
Tech Expert & Writer
511 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets

I have a charge on my bank account, through paypal for $191.00

The vendor is Petco. I did not authorize this charge and I have no petco order or delivery for this amount in product. Can you help me research it?

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

and you as well

Are you using the Petco website or app?


Customer Replay

No I was using paypal

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Did the Petco store charge you?

Customer Replay


Do you have an account with Petco?

Customer Replay


Please, follow the instructions below to track your Petco order if you have one:

  1. Go to Petco.com and log into your account.
  2. Move your mouse's cursor until it's over the person icon, and then click on track order.
  3. You should be in your order history page. Locate the order you want to track and click on track order. If you don't see this as an option, you may need to select the order first and then click on the tracking option.
Customer Replay

ok I found it. I had tried to track it on Tuesday and yesterday and it did not appear. It is there now. Thank you for your help.

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Is there anything else I can do for you today?

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