Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
I hope you can help
Of course, I will do my best to help you.
Can you please provide me with a picture of your remote?
No. The model number is ERF2K60H
Thank you for the additional details.
Thank you
My pleasure :)
I found the remote model on the Internet.
Great.
is that remote came with a TV?
Yes
In that case, it should work fine. Did you pare it with TV?
How do I do that? I've never had to do that before.
Pairing the remote control
Where is button?
It should look like three horizontal lines. It also calls burger 😊
Okay. I understand. One moment, please
Sure, take your time.
That appears to be all I needed to do. I think all should go well from here. Thank you very much for your quick help.
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No thank you. I hope you have a good rest of your day. Goodbye.
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