I have a 65H9G tv. I opted to reload from "start"

I answered the language, country and time zone questions. Now I get a display of a remote device that doesn't look at all like the one I have, and I have no idea what buttons to push to get the setup to continue.

Hanna Finley

Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Hanna Finley

Nice to meet you, *****!

Customer Replay

I hope you can help

Hanna Finley

Of course, I will do my best to help you.
Can you please provide me with a picture of your remote?

Customer Replay

No. The model number is ERF2K60H

Hanna Finley

Thank you for the additional details.

Customer Replay

Thank you

Hanna Finley

My pleasure :)

Customer Replay

I found the remote model on the Internet.

Hanna Finley

Great.
is that remote came with a TV?

Customer Replay

Yes

Hanna Finley

In that case, it should work fine. Did you pare it with TV?

Customer Replay

How do I do that? I've never had to do that before.

Hanna Finley

Pairing the remote control

Pair the remote with the TV after you power it on. Keep the remote control within 10 feet of the TV. Press and hold the button for at least 3 seconds to start pairing
If the remote pairs successfully, a confirmation will display on the screen. If it does not pair successfully, an unsuccessful message will display. Repeat step 1.

Customer Replay

Where is button?

Hanna Finley

It should look like three horizontal lines. It also calls burger 😊

Customer Replay

Okay. I understand. One moment, please