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I have a $3.15 charge on my credit card that I did not authorize
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Please, could you specify what service name you see in the transaction?
APPLE.COM/BILL
$3.15
Got you
If you want to cancel the subscription from Apple
- Open the Settings app.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription.
- Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
I pay for Cloud storage here is the CC entry for that payment
APPLE.COM/BILL
$1.46
I want to keep the service. I don't know why I was billed the $3.15.
I have never seen this amount from Apple before.
Would you like to just find out what you were charged for?
yes please
Okay, noted
I receive an email for the $1.46 each month. I don't see an email for the $3.15
- To see your purchase history, go to reportaproblem.apple.com.
- Sign in with your Apple ID.
- A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
- To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.
Yeah - I checked again and it is legit. Thanks for your help
You're welcome!
Do you have any additional questions I can help you with?
No - thanks for your help
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you! Have a nice one!
you too
Thank you! 😊
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