Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Please, could you specify what service name you see in the transaction?
Please, could you specify what service name you see in the transaction?
Customer Reply
APPLE.COM/BILL
$3.15
$3.15
Got you
If you want to cancel the subscription from Apple
1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions.
4. Tap the subscription.
5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
If you want to cancel the subscription from Apple
1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions.
4. Tap the subscription.
5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
Customer Reply
I pay for Cloud storage here is the CC entry for that payment
APPLE.COM/BILL
$1.46
I want to keep the service. I don't know why I was billed the $3.15.
I have never seen this amount from Apple before.
APPLE.COM/BILL
$1.46
I want to keep the service. I don't know why I was billed the $3.15.
I have never seen this amount from Apple before.
Would you like to just find out what you were charged for?
Customer Reply
yes please
Okay, noted
Customer Reply
I receive an email for the $1.46 each month. I don't see an email for the $3.15
1. To see your purchase history, go to reportaproblem.apple.com.
2. Sign in with your Apple ID.
3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.
2. Sign in with your Apple ID.
3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.
Customer Reply
Yeah - I checked again and it is legit. Thanks for your help
You're welcome!
Do you have any additional questions I can help you with?
Do you have any additional questions I can help you with?
Customer Reply
No - thanks for your help
Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you! Have a nice one!
Customer Reply
you too
Thank you! 😊
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