Updated: March 21, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

I have a $3.15 charge on my credit card that I did not authorize

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Please, could you specify what service name you see in the transaction?

Customer Replay

APPLE.COM/BILL
$3.15

Got you
If you want to cancel the subscription from Apple

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  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap the subscription.
  5. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.
Customer Replay

I pay for Cloud storage here is the CC entry for that payment
APPLE.COM/BILL
$1.46
I want to keep the service. I don't know why I was billed the $3.15.
I have never seen this amount from Apple before.

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Would you like to just find out what you were charged for?

Customer Replay

yes please

Okay, noted

Customer Replay

I receive an email for the $1.46 each month. I don't see an email for the $3.15

  1. To see your purchase history, go to reportaproblem.apple.com.
  2. Sign in with your Apple ID.
  3. A list of purchases appears. To see family members' purchases, select the Apple ID button and choose a family member.
  4. To see the full receipt including tax, tap or click the date. Multiple purchases, including subscriptions, might be grouped onto one charge.
Customer Replay

Yeah - I checked again and it is legit. Thanks for your help

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You're welcome!
Do you have any additional questions I can help you with?

Customer Replay

No - thanks for your help

Thank you for reaching out. Please let me know if you have any other questions and I'll be happy to clarify them for you! Have a nice one!

Customer Replay

you too

Thank you! 😊

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