Updated: April 05, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

I got a new tv and can't get the cable to come up

It is a smart tv and and the smart part works. can you reboot my service?
author

Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Could you please clarify, do you want to reboot your TV or fix the problem with the cable?

Customer Replay

reboot tv

author

Okay,*****.
Can you please specify both the brand and the model of your TV?

Customer Replay

vizio d40jf d09

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author

Thanks.
1)Grab the Vizio smart TV remote and press the Menu button.
2)Use the Remote's navigational button to go to System > Reset & Admin.
3)Select the Soft Power Cycle option and wait for the process to complete.
Is everything clear with the provided instruction?

Customer Replay

it's rebooted

author

Do you have any additional questions I can help you with?

Customer Replay

no

author

Please feel free to contact us at any time. We'll be happy to help you.

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648 resolved issues
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