Updated: March 19, 2023
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by Henry Miller
Tech Expert & Writer
581 resolved issues

I got a new phone amd want to add my afterpay card to it

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What troubleshooting have you done so far?

Customer Replay

its asking for details of my card for the new phone

Got it
Did you download Afterpay app?


Customer Replay

yes i did and theres no card details in the options on the app

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Customer Replay


Thank you
Do you see "Card" menu in the bottom of application?

Customer Replay

no i don’t
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 4316697

Thank you for screenshot!
Is your Afterpay updated in app store?

Customer Replay

Yes it is

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Got it
Can you click on "My Afterpay" And tell me what do you see?
Oh, nevermind. Please follow instructions below :

  1. Tap on 'In-Store'
  2. Tap on 'pay in store'
  3. Tap on 'setup the card'
  4. Tap on 'add to wallet'
  5. A SMS verification code is sent, enter the code
  6. Tap on next

If anything unclear - feel free to ask questions. I will be happy to answer!

Customer Replay

cheers buddy

Perfect! :)
Is there anything else I can do for you today?
I am so pleased to see your issue got resolved!

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