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I got a new phone amd want to add my afterpay card to it
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What troubleshooting have you done so far?
its asking for details of my card for the new phone
Got it
Did you download Afterpay app?
yes i did and theres no card details in the options on the app
Got it
Ok
Thank you
Do you see "Card" menu in the bottom of application?
no i don’t
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 4316697
Thank you for screenshot!
Is your Afterpay updated in app store?
Yes it is
Got it
Can you click on "My Afterpay" And tell me what do you see?
Oh, nevermind. Please follow instructions below :
- Tap on 'In-Store'
- Tap on 'pay in store'
- Tap on 'setup the card'
- Tap on 'add to wallet'
- A SMS verification code is sent, enter the code
- Tap on next
If anything unclear - feel free to ask questions. I will be happy to answer!
AWESOME! GOT IT!
cheers buddy
Perfect! :)
Is there anything else I can do for you today?
I am so pleased to see your issue got resolved!
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