Updated: June 08, 2023
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author
by Mia Green
Tech Expert & Writer
612 resolved issues

I forgot my microsoft password

Short summary:

  1. Open a web browser on your device and go to the following link: https://account.live.com/ResetPassword.aspx
  2. On the password reset page, enter your email address associated with the Microsoft account you want to reset the password.
  3. On your phone, open the Microsoft Authenticator app.
  4. Locate the account associated with your Microsoft account in the app.
  5. The app will display a code. Enter this code into the password reset page on your web browser.
  6. Follow the prompts on the password reset page to create a new password for your Microsoft account.
author

Hello, thank you for using Howly.
Can I have the email, please affiliated with your Microsoft account?

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Customer Replay

*****@yahoo.com

author

Do you have a Microsoft authenticator on your phone?

Customer Replay

no

author

Is it your phone number? - *****

Customer Replay

yes
i have the app
Microsoft auth.

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author

App with the code, right?

Customer Replay

yes

author
Top answer

Please follow the instructions

  1. Follow the link https://account.live.com/ResetPassword.aspx
  2. Enter your email - *****@yahoo.com
  3. Enter the code from the app
Customer Replay

ok Thanks!
can i add my work email ?

author

Have you managed to reset the password?

Customer Replay

we are on the same Truck now.
i Have password

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author

Please follow the instructions to add the email

  1. Select Tools > Accounts.
  2. Click the plus sign > New Account.
  3. Enter the email address of the account
  4. Follow the prompts to complete the account setup.
Customer Replay

all good
Thanks!

author

Can I help you with anything else?

Customer Replay

have a great day

author

You are welcome

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