Updated: April 06, 2023
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by Hanna Finley
Tech Expert & Writer
558 resolved issues

I can't sign in to Peacock, It just keeps saying that there is an error which occured while processing

Hello, thank you for using Howly.
On which device do you have problem with Pecock TV?


Customer Replay

My tv

Could you please take a photo of the error and send it to me?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2051580

Could you please tell me what TV do you have?

Customer Replay


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Got it.
I would recommend you to reinstall Peacock on your TV.
Press Menu
Scroll to TV.
Scroll to More Apps, then press OK.
Scroll to Peacockp then press OK.
Scroll to Delete, then press OK.
The app has now been deleted. Press EXIT.

Customer Replay


Just to be clear, do you use Roku or anything like that?

Customer Replay


Go to Settings on your Fire TV device.
Select Applications.
Select Manage Installed Applications.
Select the Peacock App, and then Uninstall.
Follow the on-screen instructions.

Customer Replay

Got it worked out 😜...thank you so much.

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I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

No thanks...I'm all set.

I am so pleased to see your issue got resolved!

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