I can't sign in to Peacock, It just keeps saying that there is an error which occured while processing

Hanna Finley

Hello, thank you for using Howly.
On which device do you have problem with Pecock TV?

Customer Replay

My tv

Hanna Finley

Could you please take a photo of the error and send it to me?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2051580

Hanna Finley

Could you please tell me what TV do you have?

Customer Replay

Toshiba

Hanna Finley

Got it.
I would recommend you to reinstall Peacock on your TV.
Press Menu
Scroll to TV.
Scroll to More Apps, then press OK.
Scroll to Peacockp then press OK.
Scroll to Delete, then press OK.
The app has now been deleted. Press EXIT.

Customer Replay

Nothing...

Hanna Finley

Just to be clear, do you use Roku or anything like that?

Customer Replay

Firestick

Hanna Finley

Understood.
Go to Settings on your Fire TV device.
Select Applications.
Select Manage Installed Applications.
Select the Peacock App, and then Uninstall.
Follow the on-screen instructions.

Customer Replay

Got it worked out 😜...thank you so much.