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Updated: March 15, 2023
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I can't get past the black screen on my Xbox
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Customer Replay
*****
Nice to meet you, *****!
Follow this instruction, please:
Hard reset the Xbox console:
- Hold the power button down for 10 seconds.
- Remove the power cable from the console for an additional 10 seconds.
- Plug the cable back in, then press and release the power button.
Is everything clear with the provided instruction?
Customer Replay
Yes, it helped, thanks
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