Updated: April 03, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

I can't get no sound on my tv

I change the batteries n it still don't work

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Is your remote working?

Customer Replay

Yes it will turn my tv on n off

Can you put the volume up using the remote?

Customer Replay


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And still no sound?

Customer Replay


Can you please specify both the brand and the model of your TV?

Customer Replay


Customer Replay

It is Hisense Roku tv


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Got it.
Make sure that the TV is not muted.

Customer Replay

It is not

Okay, you can do a quick power cycling to fix the issue.

  • Unplug your Hisense TV from the power outlet
  • Leave it unplugged for 60 seconds
  • Press the power button on your TV for 30 seconds.
  • Plug the TV back into the power source and the TV should start working.
Customer Replay


Let me know when you are done.

Customer Replay

It is working now thank you

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I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay


I am so pleased to see your issue got resolved!

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