Created: November 3, 2022

I can’t get no sound on my tv

I change the batteries n it still don't work
Last Edit: November 3, 2022
Daniel Moore
Daniel Moore Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Daniel Moore
Daniel Moore Tech Expert & Writer
Nice to meet you, *****!
Is your remote working?
Customer Reply
Yes it will turn my tv on n off
Daniel Moore
Daniel Moore Tech Expert & Writer
Can you put the volume up using the remote?
Customer Reply
Yes
Daniel Moore
Daniel Moore Tech Expert & Writer
And still no sound?
Customer Reply
No
Daniel Moore
Daniel Moore Tech Expert & Writer
Can you please specify both the brand and the model of your TV?
Customer Reply
L
Daniel Moore
Daniel Moore Tech Expert & Writer
LG?
Customer Reply
It is Hisense Roku tv
Daniel Moore
Daniel Moore Tech Expert & Writer
Got it.
Make sure that the TV is not muted.
Customer Reply
It is not
Daniel Moore
Daniel Moore Tech Expert & Writer
Okay, you can do a quick power cycling to fix the issue.
Unplug your Hisense TV from power outlet
Leave it unplugged for 60 seconds
Press the power button on your TV for 30 seconds.
Plug the TV back into the power source and the TV should start working.
Customer Reply
Ok
Daniel Moore
Daniel Moore Tech Expert & Writer
Let me know when you are done.
Customer Reply
It is working now thank you
Daniel Moore
Daniel Moore Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
No
Daniel Moore
Daniel Moore Tech Expert & Writer
I am so pleased to see your issue got resolved!