I can't get no sound on my tv

Nice to meet you, *****!
Is your remote working?

Can you put the volume up using the remote?

And still no sound?

Can you please specify both the brand and the model of your TV?

LG?

Got it.
Make sure that the TV is not muted.

Okay, you can do a quick power cycling to fix the issue.

• Unplug your Hisense TV from the power outlet
• Leave it unplugged for 60 seconds
• Press the power button on your TV for 30 seconds.
• Plug the TV back into the power source and the TV should start working.

Let me know when you are done.

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?