Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
I have new phone trying to update yahoo info
I don't have a recovery email
Account is not locked
I can't change password because i have new phone
Do you remember your password to your email?
No that's what I'm sayin
Okay, so we have to recover your password first.
I never closed out my email my pun got tanned over
I always leave my yahoo open on my phone but unfortunately my phone damaged
Please, try to follow this link and the instructions, that are listed here on the page.
Whats the link
It says uh oh
WE CAN'T SIGN U IN AT THIS TIME.
THATS EVERY TIME I TRY
CAN U ADD A RECOVERY EMAIL FROM YOUR END
To protect your account, it may be temporarily locked after too many unsuccessful attempts to sign in. It will unlock automatically after 12 hours, but you can always regain access immediately using the Sign-in Helper.
To my regret, we are not capable of doing this.
ITS NOT LOCKED
SIGN IN HELPER NEED THE OLD PHONE NUMBER
But the issue, that you are telling me is saying that you have tried many times and you have to repeat your actions in 12 hours.
I NO LONGER HAVE THAT DEVICE
I THINK ITS SAYING THAT BECAUSE I DIDN'T REFRESH
I recommend you make a recovery email address in order to recover your yahoo account. Can you do it?
I WAS SCARED U AND I WAS GOING TO GET DISCONNECTED
For your convenience, here's the link - https://howly.com/chat to get back to me.
HOW DO I DO RECOVERY email
Just create a new email address, make sure, that you make it new, not repeating your major account's details.
Create a new account or use an existing email address from any email provider; you'll just need to provide a password, date of birth, and a mobile number. Go to the Signup page. Enter your info in the required fields. Click Continue and follow the onscreen prompts to verify your mobile phone number.
BUT I WILL STILL NEED TO ACCESS THE ACCOUNT IM TRYING TO LOGIN....RIGHT?
You can use another service, like Gmail.
Okay after i do that recovery email then what?
I have a gmail account
Then, you have to do these steps:
Take your time and get back to us in case you need some help.