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I cannot access my items on my square.
Hello, thank you for using Howly, my name is Vitalii. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
i cannot get onto the internet for my square even though I ha ve checked all connections and I know the account is paid. It will let me turn it on after I have given the email and password but that’s all it allows. I am getting frustrated as I am losing Customers. I even tried hot spotting my phone to the square but still no contact.
Do you have issues with this page? https://squareup.com/us/en
checking the page now
Thanks!
ok. I just tried it will let me sign in then gives me a message NO Network connection. Try later
You don't have such an issue with other pages, right?
I can’t other pages as I can’t get past the first log in page!
I mean, with other sites
What other sites. I only deal with Square
Do you use a computer to access it?
As I just have the square screen at work and my computer at home
Are you able to open this site, for example? https://www.google.com/
Just tap on the word "link" highlighted in blue
it doesn’t show that link. Once I sign it it comes up with the No Network Connection. No blue link
it does say at the top of the page “use a device code”
also Configure Device on the left hand side of the top page
Okay. Can you please restart your computer and try to access your page again?
no same thing again. Ok I am on the page that says configure device
Can you please send me the picture or screenshot of what you see?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3430991
Thanks! As I see, it's connected
Can you please send me a picture of the page you can't access?
Square
Really. If I can’t access it how can I send you a photo I need to get into the site showing my items to sell
I need a photo of what you see when you try to access it
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3253633
Please tap "Back to sign in" and send me a photo of what you see. I understand that it doesn't work, I just need to see what it says and what the page looks like when you try to access it
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2916780
Thanks! Please tap "Sign in" and let me know what you see
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 2963551
You need to enter your email and password to sign in
Please do that and tap "Sign in"
Thank you I am in. Hoorah!!!!
Glad to hear that
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