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I can't retrieve my facebook page - other can see it but its like its locked me out
Could you explain what exactly you mean by retrieving your Facebook page? Are you not able to log into it?
That is correct - when I use the email I thought I opened that page with it take me to my weeding page
Have you tried resetting the password?
yes
Didn't work, right?
The ***** page won't even come up
that is correct it did not work
May I ask what exactly didn't work while you were trying to reset the password?
I did it 2 days ago so I can't really remember what it said but basically account not found???
I see
You may have added an old email or mobile number to your account and forgotten about it.
Please, go to facebook.com/login/identify and follow the instructions.
Ok I only have 3 emails and the same phone number for 15yrs - I have tried all 3 emails
Still nothing, right?
correct - I can see the ***** page on my moms facebook page when we search for friends
Could you try using a different device to search for it, please?
what do you mean- different device
For example, a smart phone or a different computer
stand by
ok so its on my tablet
so weird
why can't I see it on my laptop
Could be different issues, but a common one is that you have a cache or temporary data issue
Here's how to clear the cache on your computer in Chrome:
- At the top right, click More .
- Click More Tools> Clear browsing data.
- At the top, choose a time range, and to delete everything, select All time.
- Next to "Cookies and other site data" and "Cached images and files," check the boxes and click Clear data.
ok I will try that - thank you
You're welcome! Is there anything else I can do for you today?
No that was it
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Thanks!
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