Updated: May 21, 2023
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by Vitalii Yovko
Tech Expert & Writer
648 resolved issues

I can not sign into my account saying not right email and not allowing me to contact you using paypal

Short summary:

Follow this https://portal.afterpay.com/au/login-password please and enter your email and password.

Click on 'Forgot password'

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
What account are we talking about?

Customer Replay

my afterpay account ....***** this is the particulars i have

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So afterpay is not accepting your password?

Customer Replay

no they are not accepting my email address

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Got it.
Can you provide me with the email that is connected to your account?

Customer Replay

*****@icloud.com

Top answer

Thanks.
Could you follow this https://portal.afterpay.com/au/login-password please and enter your email and password.

Customer Replay

now saying wrong password

Top answer

Click on 'Forgot'

Customer Replay

Thank you so much it is now working

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Perfect :)
Is there anything else I can do for you today?
If you have any other questions, I'll be happy to help you out!

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Comments

3 comments
Alexander
May 31, 2023
Is there an alternative method to contact PayPal other than through their website?
LingalaPulse
May 22, 2023
I'm frustrated with not being able to sign into my account and the fact that PayPal is not allowing me to contact them for assistance.
Caleb Anderson
May 18, 2023
I'm extremely grateful for the detailed assistance provided by Howly!

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