Updated: May 03, 2023
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by Peter Davis
Tech Expert & Writer
817 resolved issues

I can not get on to my Santander internet banking

Short summary:

Step 1: Visit the following URL: https://retail.santander.co.uk/

Step 2: Fill in the form provided on the page with the requested details such as your user ID, date of birth, account number, and the last four digits of your social security number.

Step 3: Once you have completed the form, submit it and wait for a response from Santander.

Hello! Thank you for choosing Howly! Any errors when logging in to your Santander account?


Customer Replay

They have changed something on the web site and first it asked for my user name and password which I had forgotten so I pressed forgotten them then they asked for my date of birth and my account number which I enterd but it still said it was wrong

They allso asked for the last four digits of my ssn which I enterd and they said that was wrong too

Top answer

Weird. Shouldn't be like that. Just to double-check, have you filled in this one form?


Customer Replay


Could you fill this form in, if you'd be so kind with me?

Customer Replay

I think that has done it thanks for your help

banner 3

I am happy to hear that. So, the whole logging process should be good now?

Customer Replay

Ok thank's I will be back in touch if I have any more prblems lol

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