Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
You bought Microsoft office home &business 2019 for iMac but it does not work because it's expired, correct?
correct, I just inserted key code, but not restored
Noted!
*****, please go to https://www.office.com/ and if you're not already signed in, select Sign in.
Sign in with the account you associated with this version of Microsoft Office
Please let me know once you are logged in.
it's open office 365
Correct. From the top of the page, select Services and subscriptions and on that page find the Microsoft Office 2019 product you want to install and select Install.
on my page it appears perpetually and install app
How come there is only 5 GB
I just push install app
Microsoft Word alone will take up 2.4GB of space on your drive. That's a lot of space for a word processor. PowerPoint will use another 1.6GB of space, and Excel will cost you another 1.8GB.
Please keep me updated.
time to installation 10 minutes
Sounds good!
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the program is installed
That was fast!
Please restart your computer now and check if it works.
thank you for your assistance to next time
You are always very welcome, *****!
I am so pleased to see your issue got resolved!
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