
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
You bought Microsoft office home &business 2019 for iMac but it does not work because it's expired, correct?

You bought Microsoft office home &business 2019 for iMac but it does not work because it's expired, correct?

Customer Reply
correct, I just inserted key code, but not restored

Noted!
*****, please go to https://www.office.com/ and if you're not already signed in, select Sign in.
Sign in with the account you associated with this version of Microsoft Office
Please let me know once you are logged in.
*****, please go to https://www.office.com/ and if you're not already signed in, select Sign in.
Sign in with the account you associated with this version of Microsoft Office
Please let me know once you are logged in.
Customer Reply
it's open office 365

Correct. From the top of the page, select Services and subscriptions and on that page find the Microsoft Office 2019 product you want to install and select Install.
Customer Reply
on my page it appears perpetually and install app
How come there is only 5 GB
I just push install app
How come there is only 5 GB
I just push install app

Microsoft Word alone will take up 2.4GB of space on your drive. That's a lot of space for a word processor. PowerPoint will use another 1.6GB of space, and Excel will cost you another 1.8GB.
Please keep me updated.
Please keep me updated.
Customer Reply
time to installation 10 minutes

Sounds good!
You can save this chat as a bookmark in your browser, or copy the link in your address bar and paste it to any place you'd like in case we get disconnected.
You can save this chat as a bookmark in your browser, or copy the link in your address bar and paste it to any place you'd like in case we get disconnected.
Customer Reply
the program is installed

That was fast!
Please restart your computer now and check if it works.
Please restart your computer now and check if it works.
Customer Reply
thank you for your assistance to next time

You are always very welcome, *****!
I am so pleased to see your issue got resolved!
I am so pleased to see your issue got resolved!
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