Updated: April 03, 2023
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by Judi Perez
Tech Expert & Writer
589 resolved issues

I bought a book from Apple Books called Confidence Man in audio form by mistake

Wanted a regular book to read on my iPad. Thank you . Hope you can change

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
If you bought the wrong book, you can request a refund for it.

  1. Sign in to the webpage by follow this link --> reportaproblem.apple.com.
  2. Tap or click "I'd like to," then choose "Request a refund."
  3. After you choose Request a refund, choose the reason why you're asking for the refund.
  4. Choose the reason why you want a refund, then choose Next.
  5. Choose the app, subscription, or other item, then choose Submit.
Customer Replay

Thank you very much Judi for the help, I will be more careful next time.

Of course, *****, any time! :)
Do you have any additional questions I can help you with?

Customer Replay

No, thanks for your help.

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Thank you for choosing our service!
If you happen to have any additional questions, don't hesitate to contact us anytime.

Customer Replay


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