Created: February 13, 2023

I am not getting any ringing tone for what’s app video in coming calls

I have samsang galaxy a20e.
Last Edit: February 13, 2023
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Judi Perez
Judi Perez Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Judi Perez
Judi Perez Tech Expert & Writer
Nice to meet you, *****!
Could you please tell me when and how did the problem occur?
Customer Reply
I have started getting this problem 2 weeks ago
Judi Perez
Judi Perez Tech Expert & Writer
What troubleshooting have you done so far?
Customer Reply
Don't know what to do
Judi Perez
Judi Perez Tech Expert & Writer
Don`t worry! I will do my best in order to help you
Do you have this problem only with calls from WhatsApp or with other apps, general calls too?
whatsapp
Customer Reply
Only what's app
Judi Perez
Judi Perez Tech Expert & Writer
Appreciate it!
When enabled, Do Not Disturb will mute all incoming cellular calls and other third-party apps. If WhatsApp calls aren’t ringing when your phone is locked, check that ‘Do Not Disturb’ isn’t active. You’d find the ‘Do Not Disturb’ option in the Sound section of your Android Settings menu. Go to Settings > Sound > Do Not Disturb and tap the ‘Turn Off Now’ button.
Customer Reply
Do not disturb is already off
Judi Perez
Judi Perez Tech Expert & Writer
Great!
Please, check your ring in WhatsApp
Customer Reply
How do ido that
Judi Perez
Judi Perez Tech Expert & Writer
You need to ask to call somebody and check if you have a ringing tone for incoming call in order to know if this instruction helps you
And tell me the result
Customer Reply
What you mean,do you want soms one to make video call
Judi Perez
Judi Perez Tech Expert & Writer
Yes, I mean in order to know if your issue is already resolved with WhatsApp or not
Customer Reply
I have tried video calling my phone from my wife's phone which is right beside me it worked ok
Judi Perez
Judi Perez Tech Expert & Writer
Do you have any additional questions I can help you with?
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