Updated: March 19, 2023
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I am having a problem logging in to my TikTok account
I forgot my password and the phone number I used to set up the account can no longer be used. I tried every possible combination I could have come up with and no luck.
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Replay
*****
Nice to meet you, *****!
To reset a TikTok password when you are not logged in:
- Tap Sign up.
- Tap Log in at the bottom of the page.
- Select Use phone / email / username.
- Choose Email / Username.
- Tap Forgot password?
- Choose to reset password with Phone number or Email.
Customer Replay
I don’t have access to the phone number that I used to sign up. I didn’t use an email to sign up.
I know my username but after that it’s a dead end.
- Go here https://www.tiktok.com/legal/report/feedback?lang=en
- Fill in your info
- In the email address field write your current email
- Explain your issue in How can we help? Field
- Submit the form
Customer Replay
Ok. I will try, thank you
Is there anything else I can do for you today?
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