Updated: March 19, 2023
Was it helpful?
by Peter Davis
Tech Expert & Writer
817 resolved issues

I am having a problem logging in to my TikTok account

I forgot my password and the phone number I used to set up the account can no longer be used. I tried every possible combination I could have come up with and no luck.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
To reset a TikTok password when you are not logged in:


  1. Tap Sign up.
  2. Tap Log in at the bottom of the page.
  3. Select Use phone / email / username.
  4. Choose Email / Username.
  5. Tap Forgot password?
  6. Choose to reset password with Phone number or Email.
Customer Replay

I don’t have access to the phone number that I used to sign up. I didn’t use an email to sign up.
I know my username but after that it’s a dead end.

  1. Go here https://www.tiktok.com/legal/report/feedback?lang=en
  2. Fill in your info
  3. In the email address field write your current email
  4. Explain your issue in How can we help? Field
  5. Submit the form
Customer Replay

Ok. I will try, thank you

banner 3

Is there anything else I can do for you today?

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Apps problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

Related topics

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info