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Updated: March 19, 2023
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by Peter Davis
Tech Expert & Writer
817 resolved issues
Verified Expert in:
Tablets, Electronics & Household, iOS apps issues, Home network

I am having a problem logging in to my TikTok account

I forgot my password and the phone number I used to set up the account can no longer be used. I tried every possible combination I could have come up with and no luck.
author
Peter Davis

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author
Peter Davis

Nice to meet you, *****!
To reset a TikTok password when you are not logged in:

image

  1. Tap Sign up.
  2. Tap Log in at the bottom of the page.
  3. Select Use phone / email / username.
  4. Choose Email / Username.
  5. Tap Forgot password?
  6. Choose to reset password with Phone number or Email.
Customer Replay

I don’t have access to the phone number that I used to sign up. I didn’t use an email to sign up.
I know my username but after that it’s a dead end.

author
Peter Davis
  1. Go here https://www.tiktok.com/legal/report/feedback?lang=en
  2. Fill in your info
  3. In the email address field write your current email
  4. Explain your issue in How can we help? Field
  5. Submit the form
Customer Replay

Ok. I will try, thank you

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author
Peter Davis

Is there anything else I can do for you today?

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