Created: January 19, 2023

I am having a problem logging in to my TikTok account

I forgot my password and the phone number I used to set up the account can no longer be used. I tried every possible combination I could have come up with and no luck.
Last Edit: January 19, 2023
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Peter Davis
Peter Davis Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Peter Davis
Peter Davis Tech Expert & Writer
Nice to meet you, *****!
To reset a TikTok password when you are not logged in:

1. Tap Sign up.
2. Tap Log in at the bottom of the page.
3. Select Use phone / email / username.
4. Choose Email / Username.
5. Tap Forgot password?
6. Choose to reset password with Phone number or Email.
Customer Reply
I don’t have access to the phone number that I used to sign up. I didn’t use an email to sign up.
I know my username but after that it’s a dead end.
Peter Davis
Peter Davis Tech Expert & Writer
1 Go here https://www.tiktok.com/legal/report/feedback?lang=en
2 Fill in your info
3 In the email address field write your current email
4 Explain your issue in How can we help? Field
5 Submit the form
Customer Reply
Ok. I will try, thank you
Peter Davis
Peter Davis Tech Expert & Writer
Is there anything else I can do for you today?

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