How to reset map for my vacuum

Nice to meet you, *****!
What vacuum do you have? Can you name the brand and the model?

Is that a Roomba?

Can you name the brand for this Roomba, please? Or the name of the app.

Follow this in your app:

1. Launch your Shark Clean app.
2. Go to the settings menu.
3. Select the Factory Reset option.
4. Give your shark robot a few minutes to reset and reboot.

Can you swipe from the left side of the app to see the "settings" option?
What is your progress so far?

If you can't reboot from the app, we can always do that with the Roomba directly!
Follow this with the Roomba:

1. Turn the robot vacuum cleaner upside down.
2. Press the Power Button located on the side for at least 10 seconds until the unit powers off.
3. Wait for at least 10-seconds before pressing the Power Button again to factory reboot the robot vacuum. The vacuum cleaner should now be reset back to factory settings.

Sure! Take your time.

You have done all 3 steps, correct?

No worries, I'm here with you! Just tell me, you have fully done 3 steps?