Updated: March 11, 2023
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by Daniel Moore
Tech Expert & Writer
1184 resolved issues

How to reset map for my vacuum

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
What vacuum do you have? Can you name the brand and the model?

Customer Replay

It is a self emptying bought in 2020 about

Is that a Roomba?

Customer Replay

The app on my phone need to reset rooms yes roomba

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Can you name the brand for this Roomba, please? Or the name of the app.

Customer Replay



Follow this in your app:

  1. Launch your Shark Clean app.
  2. Go to the settings menu.
  3. Select the Factory Reset option.
  4. Give your shark robot a few minutes to reset and reboot.
Customer Replay

already have the app no settings menu

Can you swipe from the left side of the app to see the "settings" option?
What is your progress so far?

Customer Replay

nope thanks 81yrs struggle

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If you can't reboot from the app, we can always do that with the Roomba directly!
Follow this with the Roomba:

  1. Turn the robot vacuum cleaner upside down.
  2. Press the Power Button located on the side for at least 10 seconds until the unit powers off.
  3. Wait for at least 10-seconds before pressing the Power Button again to factory reboot the robot vacuum. The vacuum cleaner should now be reset back to factory settings.
Customer Replay

give me a minuet or so

Sure! Take your time.

Customer Replay

turned off but app will not recognize me

You have done all 3 steps, correct?

Customer Replay

think i may have it please do not leave

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No worries, I'm here with you! Just tell me, you have fully done 3 steps?

Customer Replay

got it fixed thank you

Great! Glad to hear that!
Is there anything else I can do for you today?

Customer Replay

not now thanks thanks

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