Updated: June 15, 2023
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by Oleksandr Lazariev
Tech Expert & Writer
796 resolved issues

How to fix outlook error blocked by response

Short summary:

  1. Reset the Microsoft account password using the password recovery page: https://account.live.com/ResetPassword.aspx
  2. Enter the email address and follow the instructions to receive a verification code.
  3. Once the PC turns on, check that all functions, including email and browsing, are working.

Hello, thank you for using Howly.
When do you see this error?

Customer Replay

Outlook express blocked


When you are trying to send, right?

Customer Replay

No ,not responding when I log in

Got you!
What troubleshooting have you done so far?

Customer Replay

Simply tied more than once

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Got you!
Are you trying to log into via phone?

Customer Replay

Yes, but emails on phone are working

Oh, I got you, so please tell me if your PC is on Windows?

Customer Replay

Yes it is and It won't get me past switching it on

Please elaborate on it.

Customer Replay

Don't think I paid any account, it had two years when bought. Think that mY have expired

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Got you!
Please tell me what browser do you use on PC?

Customer Replay

Google v. Occasionally microsoft

Got you, please turn on the PC and open the browser.

Customer Replay

When I use it a landscape pops up and request for login number Cursers there but no pin request

Do you mean Microsoft account?

Customer Replay


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So you get error when try to log into Microsoft?

Customer Replay


Top answer

Let's try to reset the password.
Please follow the instruction below to reset your Microsoft account password:

  1. Visit the Microsoft password recovery page: https://account.live.com/ResetPassword.aspx
  2. Enter the email address you used to create your Microsoft account and click Next.
  3. Select which option to send the verification code to a backup email address or phone number and click Next.
Customer Replay

Goodness me Laptop has suddenly switched on

That's fine!

Customer Replay

Just checking emails browaer etc before I leave you. Now all working

Customer Replay

Many thanks, obviously everything has been down for over 4h.

Glad to hear that! It's a pleasure to help you!

Customer Replay

Good bye

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