Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
What books app do you want to find?
What books app do you want to find?
Customer Reply
are there more than one
Customer Reply
I’m there . Now what? And can I get the rest of the book I just paid a lot for
Have you installed the app?
Customer Reply
yes
Have you opened the app?
Customer Reply
yes
1. Open the Books app.
2. Tap or click Book Store.
3. Search for a book that you already have but can't finish. When you find a book that you're interested in, tap or click it.
2. Tap or click Book Store.
3. Search for a book that you already have but can't finish. When you find a book that you're interested in, tap or click it.
Customer Reply
Did it tapped on split image by Robert b parker
Were you able to find the books you need?
Customer Reply
yes but that is not the problem
I'm sorry, can you remind me was is the exact issue?
Customer Reply
I can’t finish books i order and read about chapters and can’t get any further. Getting the book up on the list of books I’ve checked out it shows that I’ve read % of it. Louise Penney’s world of curiosities is the latest
Have you tried to check after the reinstallation of the app, if it's still an issue?
Customer Reply
l’ll try it
Thank you.
Customer Reply
you’ve been great. Hope I don’t have to call again. Need to get the laundry done now
Sure!
Let me know if there still be issues.
Let me know if there still be issues.
Customer Reply
Just tried. Still can’t get past second chapter
Got it.
Try to reinstall the book itself:
1. Open the Books app.
2. Tap Library, then find the item that you want to delete.
3. Tap Edit in the upper-right corner.
4. Tap the item, then tap the Trash icon .
5. To remove the item from your device, choose Remove Download.
What is your progress so far?
Try to reinstall the book itself:
1. Open the Books app.
2. Tap Library, then find the item that you want to delete.
3. Tap Edit in the upper-right corner.
4. Tap the item, then tap the Trash icon .
5. To remove the item from your device, choose Remove Download.
What is your progress so far?
Customer Reply
Just went to the book and can now continue reading thank. You and thank you for your patience with this grandmother.
Great, so it works properly now?
Customer Reply
think so!!!
I am so pleased to see your issue got resolved!
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