How do I cancel my experian account and subscription?

Mia Green

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Mia Green

Nice to meet you, *****!
What service are you referring to?

Customer Replay

Experian.com, for credit reports

Mia Green

Use your browser to visit the Experian website (experian.com)
Click the button in the top right of the screen labeled Sign In
Enter your account details and log in
If you are prompted to subscribe to a new service, choose the No option
And tell me when its done

Customer Replay

I signed in with my Google account so it recognizes me but won't let me get past the billing information since the payment card I used had no money on it at the time of billing

Mia Green

On your homepage, click the My Subscriptions button
If you have more than one subscription, select the one you want to cancel
Click the button labeled Cancel
Confirm your choice if prompted.

Customer Replay

It's done thank you

Mia Green

Great!
Is there anything else I can do for you today?

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