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*****
Nice to meet you, *****!
*****, please try the following:
Power off your LG phone > Press and hold the Power button and Volume Down button at the same time until your phone gets into recovery mode. Press the Volume Up or Volume Down button to select the Wipe data/factory reset option. Press the Power button to confirm
Okay my friend I think you very much it worked you have a blessed evening
Great news!
Is there anything else I can do for you today?
Not at this time thank you I know where to come to if I need help bye
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