Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
Ok, *****. You can't set up Spotify and Pandora on your Google Home, correct?
I went to Best Buy today to see Geeks. They tried problem solving. This devise will play up tube music. I have a Spotify account n would like to use their music please
Yes. Goggle home app refuses it
Got it, let's try to link Spotify to your Google Home:
Let me know how everything is going.
“ something went wrong” message. Try again!
Ok, on what step do you see it?
the app seems to be trying but Spotify quickly disappears
Got it, *****! Let's try another way:
“ link an account to control Spotify on any device”. I push continue. Spotify appears n quickly disappears
I see. Then let's try to reinstall your Spotify app and then link it to your account.
i think I have it.
Did you link it successfully?
Yes! I got it. Thank you
Ok, do you have any problems with Pandora now or you're able to link it successfully too?
im fine now…. Thank you
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
no thank you
I am so pleased to see your issue got resolved!
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