Updated: April 03, 2023
Was it helpful?
by Henry Miller
Tech Expert & Writer
581 resolved issues

Gifted with Google home

App dow loaded! Will not accept Spotify or Pandora

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Ok, *****. You can't set up Spotify and Pandora on your Google Home, correct?


Customer Replay

I went to Best Buy today to see Geeks. They tried problem solving. This devise will play up tube music. I have a Spotify account n would like to use their music please

Yes. Goggle home app refuses it

Customer Replay

Got it, let's try to link Spotify to your Google Home:

  1. Open the Google Home app
  2. Tap the "+" in the top left corner
  3. Tap Music under the "Add Services" section
  4. Select Spotify
  5. Tap Link Account
  6. Log in to Spotify.
  7. Tap OK to confirm
banner 3

Let me know how everything is going.

Customer Replay

“ something went wrong” message. Try again!

Ok, on what step do you see it?

Customer Replay

the app seems to be trying but Spotify quickly disappears

Got it, *****! Let's try another way:

  1. In the Google Home app, tap the settings icon on the main screen
  2. Tap Music
  3. Select Spotify to set it as the default music player
    And let me know if it fixes the problem.
Customer Replay

“ link an account to control Spotify on any device”. I push continue. Spotify appears n quickly disappears

banner 6

I see. Then let's try to reinstall your Spotify app and then link it to your account.

Customer Replay

i think I have it.

Did you link it successfully?

Customer Replay

Yes! I got it. Thank you

Ok, do you have any problems with Pandora now or you're able to link it successfully too?

Customer Replay

im fine now…. Thank you

banner 9

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

no thank you

I am so pleased to see your issue got resolved!

Get answers until you're satisfied
14 verified experts are online now.
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Android problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info