Created: November 18, 2022

Gifted with Google home

App dow loaded! Will not accept Spotify or Pandora
Last Edit: November 24, 2022
Henry Miller
Henry Miller Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Henry Miller
Henry Miller Tech Expert & Writer
Nice to meet you, *****!
Ok, *****. You can't set up Spotify and Pandora on your Google Home, correct?
Customer Reply
I went to Best Buy today to see Geeks. They tried problem solving. This devise will play up tube music. I have a Spotify account n would like to use their music please
Henry Miller
Henry Miller Tech Expert & Writer
Yes. Goggle home app refuses it
Customer Reply
Got it, let's try to link Spotify to your Google Home:
1. Open the Google Home app
2. Tap the "+" in the top left corner
3. Tap Music under the "Add Services" section
4. Select Spotify
5. Tap Link Account
6. Log in to Spotify.
7. Tap OK to confirm
Henry Miller
Henry Miller Tech Expert & Writer
Let me know how everything is going.
Customer Reply
“ something went wrong” message. Try again!
Henry Miller
Henry Miller Tech Expert & Writer
Ok, on what step do you see it?
Customer Reply
the app seems to be trying but Spotify quickly disappears
Henry Miller
Henry Miller Tech Expert & Writer
Got it, *****! Let's try another way:
1. In the Google Home app, tap the settings icon on the main screen
2. Tap Music
3. Select Spotify to set it as the default music player
And let me know if it fixes the problem.
Customer Reply
“ link an account to control Spotify on any device”. I push continue. Spotify appears n quickly disappears
Henry Miller
Henry Miller Tech Expert & Writer
I see. Then let's try to reinstall your Spotify app and then link it to your account.
Customer Reply
i think I have it.
Henry Miller
Henry Miller Tech Expert & Writer
Great!
Did you link it successfully?
Customer Reply
Yes! I got it. Thank you
Henry Miller
Henry Miller Tech Expert & Writer
Ok, do you have any problems with Pandora now or you're able to link it successfully too?
Customer Reply
im fine now…. Thank you
Henry Miller
Henry Miller Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
no thank you
Henry Miller
Henry Miller Tech Expert & Writer
I am so pleased to see your issue got resolved!