Found unrecognized translation from Uber

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!
Is it a pending transaction?

A pending unrecognised charge may be an authorisation hold. We issue authorisation holds as a way to better protect against fraud that may result from unauthorised card usage. All authorisation holds are cancelled within a few business days, some bank may take longer.
It usually takes 3-10 business days after the charge goes through. It may sometimes take longer than that depending on your bank’s processing times or policy.

Sometimes, an authorization hold doesn’t get processed at the same speed as the actual charge, making it appear as though you were charged twice. This does not mean you were charged twice. This is because when you first placed the order, we put a temporary charge, which acts as a “hold”, with your payment method.
If your order was canceled, the temporary authorization hold should reverse within a few business days.

Yes, correct.
Is there anything else I can do for you today?

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.